Communication Archives

How to Deal With Negative Comments as a Salesperson

How to Deal With Negative Comments on Social Media

How do you deal with negative comments on social media? Why do you need social media for sales? Negative comments on social media can tarnish your brand reputation which affects sales. You can deal with negative comments by preemptively creating a positive brand image, and addressing the complaints of unhappy customers as soon as possible. You need social media for sales because it helps new buyers find you, and it reminds existing customers of your existence. Read on to master how to deal with negative comments.

Yellow Hat Thinking: Positive and Concrete

What is yellow hat thinking from Six Thinking Hats? What mode of thinking does the yellow hat represent? The yellow hat is the constructive hat. This means the wearer’s job is to provide proposals and suggestions to the rest of the team while staying grounded and focusing on improvement. Keep reading to learn how to use the yellow hat in your decision-making process.

Money and Marriage: How to Have the Money Talk

How should married couples handle their money? Should you keep a joint bank account? Completely merge your finances? How can you bring these issues to the table in a constructive and non-intrusive way? How much you choose to talk about money with your family is up to you. But if you have a serious romantic partner, conversations about money will be impossible to avoid. In this article, you’ll find advice for three common sticking points when it comes to marriage and money: talking about money with your partner, paying for a wedding, and prenuptial agreements.

How to Nail a Sales Meeting: 5 Tips for Success

Do you work in face-to-face sales? What do you think is the key to converting a sales prospect into a customer in a face-to-face sales meeting? In high-profile business-to-business sales, customers often request a face-to-face sales meeting that explains how the product/service works and how it will contribute to their company’s success. The key to making your proposition stand out from competitors is to plan your meeting in advance: how to open it, how to pre-empt objections, how to close etc. In this article, we’ll discuss techniques to make your sales presentation as effective as possible.

Creative Selling: Creativity as a Sales Tool

Do you want to spice up your sales game? How can adding a little bit of creativity to your product pitch increase your chances of closing? Most people think of creativity as something that applies to arts or literature. However, creativity is simply the process of creating something—and when you’re selling, you’re creating a business where there was none before. When you can increase your creativity, you can increase your success rate in closing sales and therefore increase your earnings. Keep reading to learn how creative selling can enable you to find more customers and opportunities.

2 Failproof Techniques for Opening a Sales Pitch

What is the best way to open a sales pitch? How can a successful opening get you closer to closing? A sales pitch opening is like a first impression in a social exchange: it determines how the rest of the interaction is going to unfold. A good opening will plant the seeds for a strong closing, giving you a much higher percentage of successful sales. In this article, we’ll take a look at two opening techniques: 1) the “fair exchange” opening, and 2) the qualified opening.

Level Up Your Sales Game: 3 Sales Tips for Success

Do you work in face-to-face sales? What is the key to converting a curious prospect into a satisfied customer? Once a sales prospect has shown an interest in your product, you’ll need to engage them in a conversation that allows them to open up and tell you what exactly they are looking for. To maximize your chances of closing, follow these three sales tips for success: 1) position yourself as trustworthy, 2) ask questions, and 3) emphasize your product/service’s key benefits. We’ll discuss each of these concepts below.

Made to Stick: Why Some Ideas Survive and Others Die

Have you read Made to Stick: Why Some Ideas Survive and Others Die? What are the key takeaways? In our hyper-connected society, important messages often fail to gain traction, while bad ideas and falsehoods go viral and seem to stick around forever. Made to Stick: Why Some Ideas Survive and Others Die explores what makes some messages “stick”. Based on a wide-ranging research, the book identifies six criteria that anyone can apply for shaping a sticky message. Continue reading for key takeaways of Made to Stick: Why Some Ideas Survive and Others Die.

SUCESSs: A Simple Formula for Creative Messaging

Do you have to be an amazing writer or speaker to deliver creative messaging? Is there a simple formula for effectively getting your ideas across? You don’t have to be a creative genius to communicate your message well. Chip and Dan Heath show you what to do through numerous examples of messages that have succeeded and others that have bombed. Rather than sweating over an original presentation, you can follow their “stickiness” template or even emulate someone else’s idea that worked. Keep reading to learn the formula for creative messaging.

Why You Need a Decision Group and How to Form One

What is a decision group? How can it strengthen your decision-making skills? Thinking in Bets author Annie Duke cites decision groups as a key part of her growth as a poker player, especially when she was first starting out. Having a group of people to help you make better decisions is important, and Duke shares how you can find and engage with such a group. Read more to learn about decision groups.