Differentiation in Business: 2 Strategies for Standing Out

A woman in a red suit personifying differentiation in business against men in black suits

What’s differentiation in business? How can you stand out from your competitors? People are attracted to the unique and extreme, so to attract customers, Mike Michalowicz says you need a product or service that stands out and is unique to you. Otherwise, customers won’t notice you among your competitors and you’ll struggle to succeed. We’ve organized Michalowicz’s advice for differentiating from your competitors into two main strategies.

What Is a Brand Personality? The Key to a Recognizable Company

A happy manager in his office using a brand personality for the company

What is a brand personality? Why is a brand important for struggling businesses? One way to differentiate your company is by developing a unique approach to delivering your products or services. Even if you don’t have a unique product or service, the way you deliver it can make your company stand out and grow more successful. Continue reading for three elements that will help you build your company’s brand.

How to Treat Good Customers (& Weed Out the Bad)

A boss shaking hands with a man to appeal to customers

Which customers are worth letting go of? How do you know who your most valuable customers are? Mike Michalowicz says that an important component of the quality mindset in business is focusing your time, energy, and resources on your most valuable customers. Not every customer is going to be a good customer, so you need to learn how to differentiate between the bad and the good. Take a look at how to treat customers that will help or hurt your company down the line.

Customer Experience at Starbucks: 3 Areas That Stand Out

Employees serving people as part of the customer experience at Starbucks

Why do people love Starbucks so much? What’s the customer experience at Starbucks like? When Starbucks was in desperate need of a new business model, one of Howard Schultz’s areas of focus was customer service. Schultz made changes in three key areas: improved communication with customers, polished store design and operations, and renewed social and environmental commitments. Let’s explore each of those areas now.

What Makes Starbucks Special? It’s Not Just the Coffee

A Starbucks coffee store on the corner of a street

What are Starbucks’s values and business principles? What makes Starbucks special compared to other coffee shops? In 1982, Starbucks was just a small coffee shop in Seattle, Washington. After Howard Schultz took over, it became a franchise that customers, employees, and stockholders loved. Let’s look at how Schultz made Starbucks the special coffee franchise it is today.

Michelle Cunningham: From Introvert to Network Marketing Pro

A pyramid in a pink desert with a star shining at the point

How can an introvert become a networking professional? How did Michelle Cunningham use her introversion to her advantage? Michelle Cunningham, author and marketing expert, came from humble beginnings. Despite being introverted and shy, she pushed herself out of her comfort zone to rise to the top of a multi-level marketing company. Here’s Cunningham’s story, as told in Do It Anyway, Girl.

How to Get Customers for a New Business: 3 Simple Tips

a young man wearing glasses speaking into a megaphone on a city street illustrates how to get customers for a new business

Have you ever wondered how to effectively promote your business? What strategies can help you expand your customer base and increase revenue? In his book Million Dollar Weekend, Noah Kagan details how to get customers for a new business. He discusses social media engagement, email marketing, and the importance of evaluating your results. You’ll find practical advice for entrepreneurs looking to boost their business presence. Read on to discover actionable tips and real-world examples that can help you take your business to the next level.

Do It Anyway, Girl by Michelle Cunningham—Overview

Cartoonish depiction of a woman climbing to the top of a pyramid in Egypt

How can an introvert become a top sales expert? How can you use social media to grow your marketing network? In her book Do It Anyway, Girl, Michelle Cunningham details her story of how she went from an introverted girl with humble beginnings to an executive in an MLM company. In her books, she shares marketing tips, networking advice, and her personal story. Here’s a brief overview of Michelle Cunningham’s story and advice from her book.