What is Geoffrey Moore’s chasm theory? How does Moore’s model differ from the traditional Technology Adoption Life Cycle? According to the traditional Technology Adoption Life Cycle, customers smoothly and progressively transition from one stage of adoption to the next. However, according to Moore’s chasm theory, the psychographic differences between customers in each stage create gaps between each category, and the traditional TALC doesn’t account for those gaps. In this article, we’ll take a look at how the characteristics of each category generate each of the gaps.
Geoffrey Moore: Chasm Theory and the Revised TALC










