The Culture Map: How to Use This Tool at Work

The Culture Map: How to Use This Tool at Work

What is the culture map and how does Netflix use it? How can it help you better understand the different cultures of people you work with? A culture map is a tool that maps out key characteristics of a given culture. Understanding points of overlap and deviation help you communicate better across cultures. Read more about the culture map as a tool and how Netflix was able to use it successfully.

Expense Reimbursement Policy: Do You Need One?

Expense Reimbursement Policy: Do You Need One?

What is an expense reimbursement policy and why do companies have them? How did Netflix get rid of its policies for reimbursing travel and expenses? An expense reimbursement policy is a set of rules for what a company will and will not pay for when its employees are on official business or travel. At Netflix, Reed Hastings moved away from a traditional policy and just set general guidelines while allowing employees to exercise their judgment. Keep reading for more about the change to the expense reimbursement policy at Netflix.

Ego Thoughts: They’re Tempting and Harmful

Ego Thoughts: They’re Tempting and Harmful

What are ego thoughts? How can entertaining great thoughts about yourself and your future compromise your chances of making it a reality? Ego thoughts are tempting to entertain because it feels good to fantasize about receiving a long-awaited reward or a coveted title. But when these thoughts monopolize your time, they prevent you from thinking productively about your goals.  Keep reading for more about ego thoughts and how they can compromise your chances of achieving success.

Caste Quotes by Isabel Wilkerson: 4 Passages to Know

Caste Quotes by Isabel Wilkerson: 4 Passages to Know

Are you looking for Caste quotes by Isabel Wilkerson? What are some of the key messages from the book? Caste is an eye-opening reexamination of American history that pries open the lid on the country’s deep-seated racism, exposing the ugly truth about the ideology behind its making. The following Caste quotes by Isabel Wilkerson highlight some of its most insightful passages. Keep reading for Caste quotes by Isabel Wilkerson.

Marketing Research Problems: 9 Pitfalls to Avoid

Marketing Research Problems: 9 Pitfalls to Avoid

Is there a marketing research problem? What issues might you run into when conducting marketing research, and how do you avoid them? David Ogilvy points out the nine pitfalls of research. These pitfalls can lead to a marketing research problem, and if you’re directing or conducting research, you should take steps to avoid running into these common issues. Read more about the nine pitfalls of advertising and how they can lead to a marketing research problem.

Conflict Resolution Without Compromise: The NVC Way

Conflict Resolution Without Compromise: The NVC Way

What is the NVC conflict resolution method? How does it differ from the traditional compromise-oriented approach? Unlike the traditional approach to conflict resolution, the nonviolent communication (NVC) method does not aim for a compromise. Instead, the NVC approach focuses on what both parties need and creates solutions that will meet those needs in full.  Read about the NVC conflict resolution process and how it is executed in practice.

The Chris Voss “That’s Right” Principle: What Is It?

The Chris Voss “That’s Right” Principle: What Is It?

What is the Chris Voss “that’s right” principle? What does it mean when someone says “that’s right” in a negotiation? According to Chris Voss, “that’s right” signals an important milestone in a negotiation. It means that your negotiating counterpart has come to embrace what you have said, and it is their way of acknowledging you seeing things their way. Read about the Chris Voss “that’s right” principle from the former FBI hostage negotiator.

Elaine Aron: Highly Sensitive Person Research Findings

Elaine Aron: Highly Sensitive Person Research Findings

What did Elaine Aron find in her highly sensitive person research? How do these findings relate to introverts? According to Elaine Aron, a highly sensitive person (HSP) has 27 characteristics based on research. Of HSPs, 70% are introverts so introverts are often associated with these traits. Keep reading for more about Elaine Aron, highly sensitive person research, and introverts.