Shortform Books

10 Signs He Is Not a Nice Guy (Even if He Says He Is)

What are the signs he is not actually a nice guy, even if he thinks and says that he is? How can you spot this deceptive nice guy? In his book No More Mr. Nice Guy, Robert Glover explains the frustrating—and often manipulative—Nice Guy mindset. According to Glover, a not-so-nice-guy is someone who might claim to be nice, but in reality, they are fueled by fear, insecurity, and external validation. He lists the key signs that he is actually not a nice guy like he says he is. Below are the ten tell-tale signs he is not a nice guy.

The 2 Powerful Coaching Questions You Should Ask

What are some powerful coaching questions? How can you help your employees in a big way simply by asking the right questions? As a manager, you want to help your team members think strategically, make better decisions, learn new skills, and grow in their work. You can do all of this simply by asking two powerful coaching questions: the strategic question and the learning question. Keep reading to learn how to ask these powerful coaching questions.

Learning From Success: 2 Lessons From 2 Tragedies

When you achieve something, do you fall into the trap of complacency, or do you learn from success and keep growing? In what ways can complacency hinder you? Success can be dangerous if you fail to analyze it and understand why you succeeded. Success is never final—there’s always another task to achieve and another goal to reach. Just as you can learn from failure, you can learn from success and never stop succeeding and growing. Read more to discover how to learn from success.

The 3 Step Formula for Overcoming Price Objections

What are the steps to overcoming price objections? What myths about money should you be aware of when selling? Overcoming price objections starts with establishing whether the customer lacks sufficient money or is simply uninterested in the product. The next step is to convince the customer about the value of the product and why it is worth twice the asking price. Misleading money myths like “people don’t like to spend” or that “money is always in short supply” can discourage you from pressing on to convince the customer. Read on to learn more about the steps to overcoming price objections.

6 Tips for Providing Effective Customer Service

How do you provide effective customer service? What should you never prioritize over customer satisfaction? The secret to providing effective customer service is to prioritize the satisfaction of the customer above all else. You must never prioritize rigid company policy and sales processes above the happiness of your customer. Read on to discover the principles of effective customer service.

The 7 Principles in The Happiness Advantage

What are the 7 principles from The Happiness Advantage? What benefits can they bring to your life? In The Happiness Advantage, 7 principles for positivity and happiness are introduced. Following these 7 principles will improve your mindset, relationships, career, and more. Learn about the 7 principles from The Happiness Advantage and their benefits below.

The Consequences of a Lack of Accountability at Work

Does your team have accountability issues? How can a lack of accountability harm your business in the long run? Not every leader understands nor is willing to hold their people accountable for their actions or lack thereof. As a result, many organizations run into harmful issues which require time, resources, and change to resolve—but to leave them unresolved is to ensure that your company never achieves its full potential. There are three issues that stem from a lack of accountability: employee development, communication, and individual motivation. Learn more about each one below.

A Leader’s Guide to Challenging the Status Quo

Why is it important to challenge the status quo? What can you, as a leader, do to make sure your organization is keeping up with the times and always improving? People in organizations get used to doing things a certain way and are often reluctant to change their habits, defaulting to the “if it ain’t broke, don’t fix it” mentality. Even if they know a procedure could be better, they’ll often resist changing it simply because it’s easier to carry on as usual. However, challenging the status quo is your job, as a leader. To challenge the status quo, always stay

Leadership and Self-Deception: Quotes and Passages

Looking for quotes from Arbinger Institute’s Leadership and Self-Deception? What can these quotes teach you about leading outside the box? Leadership and Self-Deception is a fable about facing self-deception as a leader and overcoming your distorted views of others. Only when you realize how important it is to treat your employees with respect and understanding can you start to become a great leader. Here are some of the top Leadership and Self-Deception quotes with explanations.

Positive Masculinity: What It Is & How to Tap Into It

What is positive masculinity? How can you embody positive masculine traits? Dr. Robert Glover argues that due to parental relationships and some major societal shifts in the 20th century, some men grew up believing masculinity was inherently bad—but tapping into positive masculinity can lead to improved confidence and self-sufficiency. Here’s what Glover has to say about positive masculinity.