The World's Best Book Summaries
What makes a good job description? How do you define an open role’s purpose? The first question you should answer in a hiring rubric is “What’s the role’s current purpose?” This is an important question, as the company may prioritize different responsibilities and traits from the same role at different points in time. Learn how to write a good job description to attract the right candidate.
What’s a talent pool? Who should you ask for referrals? Rather than creating a job posting and sending it out for anybody to respond to, the authors of Who recommend you create a talent pool instead. This process involves asking trusted employees for referrals and cultivating relationships with those referrals. Discover how to create a talent pool of potential candidates.
Are you looking to fill a new position at your company? What are the four types of interviews you should conduct? A crucial step in the hiring process comparing the candidates to your hiring rubric to determine if they fill a particular role. This is done by interviewing them about their past roles and what they bring to the table. Here’s how to interview candidates to find the right one for the job.
What are some creative uses of AI in business? How can AI improve the customer experience? Top global brands like Coca-Cola, Sephora, and Walmart are leveraging AI to innovate customer engagement and streamline company operations. From formulating new products to predicting demand, AI is changing the way businesses operate. Below, we’ll go over five companies and how they use AI in unique ways.
What are the key qualities to look for in an employee? What are two behavioral tendencies you want candidates to have? When creating a hiring rubric, you want candidates to know what type of qualities are important in the role. By answering this, you identify traits or abilities that you want an employee in the role to display. Here are the qualities to look out for when interviewing candidates.
Is your job candidate having second thoughts about accepting the job? How do you handle objections while recruiting a candidate? Some candidates might not be fully on board with the job. If they raise concerns, you need to change their minds so they’ll accept your offer. Here’s advice for objection handling in recruitment from the book Who.
Are you comfortable being yourself, even around people you lead? Do you stand up for others even when it costs you? According to Stephen M. R. Covey, an inspirational leader makes a commitment to be an upstanding person that others look up to. This requires you to be strong, be true to yourself, and understand others well. Continue reading to dig deep into each of these character qualities of a leader who inspires others.
Are self-checkout problems worth the rewards? What negative impacts do they have on customers and employees? How do they harm businesses’ bottom line? Following an expansion of self-checkout machines in stores during the Covid-19 pandemic, some retailers are reconsidering the kiosks. Many companies complain that they’re not getting the bigger profits the machines initially promised—but they are getting bigger problems. We’ll take a look at the downfalls of self-checkout kiosks below.
What’s steward leadership? What do you have to do to embrace this leadership style? Stephen M. R. Covey advocates for a steward leadership style in his book Trust and Inspire. He explains that trusting and inspirational leaders put their stewardship into practice through three primary commitments. Continue reading to learn what these commitments entail and why they’re important.
What are the benefits of behavior-based interviews? How do you get to know a candidate more in an interview? A behavior-based interview lets you identify a candidate’s behavioral tendencies. Understanding how a candidate has behaved in the past helps you predict how they may behave in the future at your company. Let’s look at how to conduct this type of interview to get all the information you need.