Overwhelmed at Work? Do These 3 Things 

Overwhelmed at Work? Do These 3 Things 

Are you overwhelmed at work? Do you find it difficult to keep up with everything on your to-do list? Do you often find yourself working to the point of burnout?  While working hard is essential, it’s also important to find the proper balance between work and rest. In other words, you should work hard—but not to the point of exhaustion.  With this in mind, here are some strategies to help you adjust your workload without compromising performance. 

The Fearless Organization: Book Overview

The Fearless Organization: Book Overview

What is the book The Fearless Organization by Amy C. Edmondson about? What are the main takeaways of the book? In The Fearless Organization, Edmondson examines what psychological safety is and why it’s important at work. She also demonstrates the detrimental effects of fear-driven work cultures and ways leaders can cultivate psychologically safe environments. Read below for a brief overview of The Fearless Organization book.

Amy C. Edmondson: Psychological Safety’s Importance

Amy C. Edmondson: Psychological Safety’s Importance

What is Amy C. Edmondson’s definition of psychological safety? What are the benefits of psychological safety? According to Amy C. Edmondson, psychological safety in the workplace means workers feel encouraged to speak up and make mistakes without fear of reprisal. Her book The Fearless Organization explains how a psychologically safe work culture is superior to a fear-driven one. Let’s look at what psychological safety is at work.

Linchpin Theory: The 3 Top Traits of Valuable Employees

Linchpin Theory: The 3 Top Traits of Valuable Employees

What is Seth Godin’s linchpin theory? What are the defining characteristics of a linchpin employee? In his book Linchpin, Seth Godin explains his linchpin theory as the steps you can take to start living your most fulfilling work life. According to him, anyone can choose to create work that changes the world by becoming a “linchpin.” Read on to learn the three defining characteristics of a linchpin, according to Godin’s linchpin theory.

How to Deal With Difficult Customers: 5 Proven Tactics

6 Tips for Providing Effective Customer Service

Do you work in customer service? Do you deal with difficult customers often? Customer service isn’t always easy. Sometimes, you’ll be in a situation where a customer is unhappy with a product or service and you have to find a solution for them. Fortunately, we have several tips to help you handle challenging customers.  Learn how to deal with difficult customers with these effective methods.

How Fear Leads to Silence in the Workplace

How Fear Leads to Silence in the Workplace

Does your company promote open communication? Do your employees have a voice at work? In psychologically unsafe workplaces, employees will feel silenced and belittled. Amy C. Edmondson’s book The Fearless Organization explains how a culture of silence will eventually hurt the company down the line. Continue reading to learn how silence in the workplace harms workers, leaders, and businesses.

How to Organize Computer Files: Helpful Tips From Daniel Levitin

How to Organize Computer Files: Helpful Tips From Daniel Levitin

In a digital folder, how many files are “too many”? How can you separate work files from personal files? Should you use cloud or physical storage as a backup? Neuroscientist Daniel J. Levitin argues that you can free up mental energy by externalizing and organizing information. That applies to both physical objects and digital data. In his book The Organized Mind, he discusses how an organized computer contributes to an organized mind. Continue reading for Levitin’s practical advice on how to organize computer files.