What role should empathy play in corporate leadership? Should you show empathy to competitors? Microsoft CEO Satya Nadella asserts that empathy is rooted in direct engagement and that it should be the cornerstone of all of a CEO’s relationships. Of course, this involves showing empathy to employees, but it also involves showing empathy to customers, competitors, and partners. Let’s explore how this empathy looks in the business world.
Showing Empathy to Customers, Competitors, & Partners










