Communication Archives

What Is CBT Used for? A Complete Guide to CBT

Do you want to better understand cognitive behavioral therapy? What is CBT used for? Cognitive behavioral therapy (CBT) is a standard first line of treatment for improving mental health disorders such as depression and anxiety. Understanding CBT, what it’s used for, and how it works can help you to improve your skills as a therapist. Even if you’re not a therapist, CBT techniques are generally applicable to everyday life. So what is CBT used for? Keep reading to find out.

Becoming a Successful Salesman: 5 Helpful Tips

What distinguishes a successful salesman from an average one? How do some salespeople manage to consistently close sale after sale, cashing in commissions, while others struggle to hit their minimum? Many salespeople, especially at the beginning of their career, erroneously think that pushing the prospect to buy is the best way to clinch the deal. And while the aggressive approach might work from time to time, it’s not going to bring you consistent sales. Rather than pushing the customer to buy what you have, your job as a salesperson is capitalizing on the desire to buy—that is, making the customer

Modern Sales: The Actionables for Success

What are the three core components of modern sales? Why should you upserve rather than upsell? According to Daniel Pink in To Sell Is Human, the three components of modern sales are the pitch, the ability to improvise, and serving others. In addition, Pink says that you must always be in the mindset of “What can I do for others?” rather than “What can others do for me?”. Continue on for Daniel Pink’s modern sales tips.

The Power of Your Words: Why the Truth Matters

Are you careful with your words? What do you think your life would be like if you always told the truth? Your words—spoken and unspoken—have a powerful effect on you and those around you, yet you don’t often think about this power. Being honest and telling the truth can be difficult. You might worry about being judged, feeling uncomfortable, or facing someone’s anger. But telling the truth is an important part of being an authentic person. Lying requires energy, and when you don’t do it, you can put that energy toward becoming your best self instead. Keep reading to learn

Service-Oriented Approach: To Sell Is to Serve

How can taking a service-oriented approach to selling help you close more sales? Why is moving others through persuasion more successful than manipulation? In To Sell Is Human, Daniel Pink explains that modern-day sales are no longer about manipulation tactics and elevator pitches. Today, a much more successful approach to sales is the service-oriented approach. This method focuses on what you can do for the customer, rather than what the customer can do for you. Continue below to learn the rules of service-oriented selling and for some additional tips to help you succeed.

How to Build Strong Relationships: Be Indistractable

Do you want to know how to build strong relationships with friends and loved ones? How do habits of distraction spread among social groups? How can devices destroy romantic relationships? These days, it’s much harder to build strong relationships because people are often distracted. Whether it’s a familial relationship, a friendship, or a romantic relationship, it’s important to reduce distractions while together in order to promote communication and closeness. Here’s what Nir Eyal, the author of Indistractable, has to say about how to build strong relationships using the indistractable model.

The 3 Rules of Improv Every Salesman Should Know

Why is the ability to improvise so important for a salesperson? What are some tips and rules for improv that you should know? Improvisation isn’t normally associated with sales, but it’s a very important skill to have. If you are unable to improvise during a sale, then you won’t be able to attune to your client’s needs and ultimately, close the sale. Here are the three rules of improv and two helpful tips for practicing.

How to Act With Class: 7 Useful Strategies

What does it mean to act with class? What are the best ways to act with class in your life? Acting with class means striving to improve in many areas of your life for yourself and those around you. Improving yourself attracts people into your life who can help you further. Read more about what it means to be a class act, tips on how to act with class, and how doing so can help you succeed.

How to Show Appreciation: 5 Love Languages

A Life of Love: Creating an Extraordinary Life

How do you show appreciation? Why do you think many people feel as though they aren’t being appreciated? From personal relationships to the workplace, showing your appreciation helps others feel affirmed and valued. Yet we may hesitate to show appreciation or not show it in the way that the person prefers to receive it. The Five Love Languages explain why people like being appreciated, how to discover someone’s love language, and how to show appreciation in a way that corresponds to the way a person prefers to be appreciated. Read more about the five “love languages” below and how they

Heart Talks: Creating a Safe Space for Self-Expression

What do you do when you are in the grip of a negative feeling? Do you discuss what’s bothering you with other people? Or do you try to suppress it, keeping it to yourself? We’re often better at telling people what to do than listening to what they have to say. And many of our institutions, like businesses and schools, are structured around talking with little listening. Without an opportunity to express themselves, people may hold their discontent or issues inside. To remedy this, create space for discussions, or “Heart Talks,” where people can share their concerns, wishes, and dreams