Service-Oriented Approach: To Sell Is to Serve

Service-Oriented Approach: To Sell Is to Serve

How can taking a service-oriented approach to selling help you close more sales? Why is moving others through persuasion more successful than manipulation? In To Sell Is Human, Daniel Pink explains that modern-day sales are no longer about manipulation tactics and elevator pitches. Today, a much more successful approach to sales is the service-oriented approach. This method focuses on what you can do for the customer, rather than what the customer can do for you. Continue below to learn the rules of service-oriented selling and for some additional tips to help you succeed.

How to Build Strong Relationships: Be Indistractable

How to Build Strong Relationships: Be Indistractable

Do you want to know how to build strong relationships with friends and loved ones? How do habits of distraction spread among social groups? How can devices destroy romantic relationships? These days, it’s much harder to build strong relationships because people are often distracted. Whether it’s a familial relationship, a friendship, or a romantic relationship, it’s important to reduce distractions while together in order to promote communication and closeness. Here’s what Nir Eyal, the author of Indistractable, has to say about how to build strong relationships using the indistractable model.

The 3 Rules of Improv Every Salesman Should Know

The 3 Rules of Improv Every Salesman Should Know

Why is the ability to improvise so important for a salesperson? What are some tips and rules for improv that you should know? Improvisation isn’t normally associated with sales, but it’s a very important skill to have. If you are unable to improvise during a sale, then you won’t be able to attune to your client’s needs and ultimately, close the sale. Here are the three rules of improv and two helpful tips for practicing.

How to Act With Class: 7 Useful Strategies

How to Act With Class: 7 Useful Strategies

What does it mean to act with class? What are the best ways to act with class in your life? Acting with class means striving to improve in many areas of your life for yourself and those around you. Improving yourself attracts people into your life who can help you further. Read more about what it means to be a class act, tips on how to act with class, and how doing so can help you succeed.

How to Show Appreciation: 5 Love Languages

A Life of Love: Creating an Extraordinary Life

How do you show appreciation? Why do you think many people feel as though they aren’t being appreciated? From personal relationships to the workplace, showing your appreciation helps others feel affirmed and valued. Yet we may hesitate to show appreciation or not show it in the way that the person prefers to receive it. The Five Love Languages explain why people like being appreciated, how to discover someone’s love language, and how to show appreciation in a way that corresponds to the way a person prefers to be appreciated. Read more about the five “love languages” below and how they

Heart Talks: Creating a Safe Space for Self-Expression

Heart Talks: Creating a Safe Space for Self-Expression

What do you do when you are in the grip of a negative feeling? Do you discuss what’s bothering you with other people? Or do you try to suppress it, keeping it to yourself? We’re often better at telling people what to do than listening to what they have to say. And many of our institutions, like businesses and schools, are structured around talking with little listening. Without an opportunity to express themselves, people may hold their discontent or issues inside. To remedy this, create space for discussions, or “Heart Talks,” where people can share their concerns, wishes, and dreams

The Behind-the-Scenes of Donald Trump’s Government

The Behind-the-Scenes of Donald Trump’s Government

What was it like to work under Donald Trump’s government? How did he run his office in the White House? Working under Donald Trump’s government was hardly a walk in the park. According to the anonymous author of A Warning, a book into the behind-the-scenes of Trump’s administration, the president didn’t even know how the executive branch worked and often gave orders to the wrong people. Here is an insider look at what it was like to work under Donald Trump’s government.

Active Listening: Tips + Reflection Prompts

Active Listening: Tips + Reflection Prompts

Do you consider yourself an active listener? Do you find it easy to build rapport and understand where people are coming from? Active listening is an important skill to facilitate effective communication and ingratiate yourself with others. When we actively listen, we listen not to respond, but to understand. This article covers some active listening tips that you can start putting to practice right now.

The 4 Ways to Reduce Unconscious Bias in Schools

The 4 Ways to Reduce Unconscious Bias in Schools

What are the best ways to reduce unconscious bias in schools? Why is practicing “colorblindness” a poor approach to reducing bias? According to racism expert Dr. Jennifer Eberhardt, there are four powerful ways to reduce unconscious bias in schools. They are: using empathy-focused teacher training sessions, teaching accurate history, building trust and respect among students and teachers, and using “wise feedback” to give criticism. Continue reading to learn more about the four methods for reducing unconscious bias in schools and why the “colorblind” approach doesn’t work.