The World's Best Book Summaries
What is a supportive leadership style? What difference can it make for your team? Too often, managers control, micromanage, or rescue their employees. In contrast, a supportive leadership style wins your team members’ trust and respect—and it allows them to grow. The Coaching Habit recommends making a habit of asking one particular question. Read more to learn the question at the heart of a supportive leadership style.
How do you connect with customers? Why should you avoid disagreements with customers? You connect with customers by agreeing with the customer, no matter what the customer says. This will make the customer feel positively towards you, and ready to interact with you. You should avoid disagreeing with a customer because it will make the customer more entrenched in his position and the customer may lose enthusiasm for doing business with you. Read on to discover how to connect with customers successfully.
What are negotiation strategies? What negotiation skills do you need to land the best deals? Negotiation strategies are the tactics used by parties to a negotiation to secure favorable terms in an agreement. Active listening, empathy, diligence, and information gathering are vital skills in negotiations. Read on to discover winning negotiation strategies you can adopt to become a better deal maker.
What is the focus question that all coaches, managers, and leaders should ask? How can they help their team get to the heart of the issue? When you’re coaching, you want to start by asking fairly open-ended questions to get the conversation flowing. However, there comes a time when you need to hone in and identify the heart of the matter. That’s when it’s time to ask the focus question. Continue reading to learn the focus question that all coaches should ask.
What is the 5-step sales process? Who should adopt Grant Cardone’s 5 step process? The 5-step sales process is Grant Cardone’s sales formula for figuring out customer needs and presenting a product in a way that will convince the customer to make the purchase. You will need Cardone’s formula if your existing sales process is dysfunctional or you simply want to try something new. Read on to discover Grant Cardone’s 5-step sales process.
Why is listening an important leadership skill? What question should you ask to get your team members to open up and dig deep? Listening is good leadership. Not only do your team members feel more cared about and supported, you learn vital information that helps you lead even better. Keep reading to learn one simple question to ask when you practice listening in leadership.
How should a coaching conversation begin? How can you start a session on the right foot? The Coaching Habit by Michael Stanier discusses seven questions that all coaches should ask. The first question sets the stage for the coaching conversation, so it is crucial. It fits well with the book’s underlying principle to say less and ask more. Keep reading to learn how to kickstart an effective coaching conversation.
How do you deal with negative comments on social media? Why do you need social media for sales? Negative comments on social media can tarnish your brand reputation which affects sales. You can deal with negative comments by preemptively creating a positive brand image, and addressing the complaints of unhappy customers as soon as possible. You need social media for sales because it helps new buyers find you, and it reminds existing customers of your existence. Read on to master how to deal with negative comments.
What is yellow hat thinking from Six Thinking Hats? What mode of thinking does the yellow hat represent? The yellow hat is the constructive hat. This means the wearer’s job is to provide proposals and suggestions to the rest of the team while staying grounded and focusing on improvement. Keep reading to learn how to use the yellow hat in your decision-making process.
How should married couples handle their money? Should you keep a joint bank account? Completely merge your finances? How can you bring these issues to the table in a constructive and non-intrusive way? How much you choose to talk about money with your family is up to you. But if you have a serious romantic partner, conversations about money will be impossible to avoid. In this article, you’ll find advice for three common sticking points when it comes to marriage and money: talking about money with your partner, paying for a wedding, and prenuptial agreements.