Business Archives

Customer Happiness: Once It’s Lost, It’s Gone Forever

Why is customer happiness so important? What are the dangers of failing to meet customers’ expectations? Ensuring customer happiness is the key to long-term success. Disappointed customers, on the other hand, can damage your business in various ways: eating into your bottom line, staining your reputation, and making you spend more on new customer acquisition. Keep reading to learn about the importance of customer happiness and what happens when it’s compromised.

Musk Says a Future Mindset Helps the Common Good

What is a future mindset? How does a future mindset help humanity as a whole rather than just the individual? Why does Elon Musk believe so strongly in this concept? A future mindset is when all of your goals and actions are motivated by the future. Elon Musk applies this mindset to just about everything he does. However, that’s not always a good thing. Keep reading to learn more about Elon Musk and his future mindset.

How to Ensure Customer Satisfaction

How do you make sure your customers leave satisfied? What can you do to maximize your customers’ satisfaction with your products and services? Prioritizing customer satisfaction is essential to business success. According to Josh Kaufman, the author of The Personal MBA, the key to customer satisfaction is the efficiency of your operations. The more efficient your operations are, the more resources you can devote to improving your product. Here’s how to ensure customer satisfaction by optimizing your processes.

How to Use Visual Aids in Public Speaking

What exactly are “visual aids”? What are the benefits of using visual aids in public speaking? Visual aids are any visual elements that are used for the purpose of enhancing or clarifying the speaker’s message (e.g. graphs, charts, slides). Visual aids can also serve as anchors to help you streamline your speech. If you choose to use visuals in your presentation, keep the following dos and don’ts in mind.

How Did Elon Musk Start SpaceX With So Little Money?

How did Elon Musk start SpaceX? What set SpaceX apart from other companies in the space industry? Elon Musk started SpaceX because of his belief in the importance of space travel and his frustration with NASA. To do this, he set extremely high expectations and focused on building a rocket cheaply and quickly, which was a unique approach in the space industry. Keep reading to find out how Elon Musk started SpaceX.

How to Get More Customers and Grow Your Business

Do you want to learn how to get more customers for your business? Do you have a viable marketing plan that focuses on attracting new customers? Persuasive marketing is the key to getting more customers. While Byron Sharp, the author of How Brands Grow, believes that marketing to new customers is the perfect solution to growing a brand, there’s also evidence that focusing on existing customers is beneficial for your business. Here’s how to get more customers while also retaining your existing ones.

How to Maximize Your Customer Appeal: The 4 Rules

How can you make your offer appeal to your target customers? What are some things to keep in mind as you design your marketing message? Once your business has something of value to offer, you must think about how to make it appeal to your target customer. The product might meet the customers’ needs, but it’s appealing marketing that makes people buy it. Here are some tips on how to maximize your customer appeal.

The MVP Test: How Lean Startups Learn From Failure

What is an MVP test? How does an organization use the MVP test to improve? An MVP test is a way to test out a product by building out a prototype or stripped-down version of the product and then gathering feedback to act upon. The author of Black Box Thinking uses the minimum viable product test as an example of how learning-oriented institutions grow from failure. Keep reading to find out how lean startups use MVP tests to gather feedback.

How Did Elon Musk Start Tesla? With a Just Cause

How did Elon Musk Start Tesla? Who helped him create the company? Elon Musk started Tesla by investing in J.B. Straubel’s battery technology and Eberhard and Tarpenning’s company, Tesla Motors. Musk suggested that they all work together since they shared the same vision. Keep reading to find out how Elon Musk started Tesla.

5 Public Speaking Techniques to Elevate Your Speech

Do you want your speech to leave a lasting impression? What can you do to “wow” your audience? If you want to give your speech an extra oomph, think creatively and don’t shy away from unconventional methods. By doing something out of the box, you’ll ensure your speech stands out and leaves a memorable trace in your audience’s minds. Here are the five unconventional public speaking techniques to elevate your speech.