How important is it for a leader to have empathy? How can a leader let employees know that their needs matter? Microsoft CEO Satya Nadella believes that empathy is central to good leadership. In his book Hit Refresh, he argues that leaders must continually solicit employee feedback and listen to their points of view with sincere caring. Keep reading to understand Nadella’s approach to leading with empathy.
Leading With Empathy: Why Listening to Employees Matters
