The World's Best Book Summaries
What are contrasting statements? Why do you need them to have healthy communication skills? Contrasting statements are a technique used in crucial conversations to help deal with misunderstandings. When used correctly, contrasting statements can help you repair trust and get back on track.
What is Crucial Conversations AMPP? How can it help you learn to communicate better? Crucial Conversations‘ AMPP acronym is a set of tools that breaks down how to listen. You can use Crucial Conversations AMPP to encourage others to share and to listen productively during difficult conversations.
Have you ever wondered why you can’t get through to your friends, family, or co-workers? Is there a way to get you on the same page and working toward the same goals? Synergistic communication is a type of communication that requires listening, communication, and trust. It means opening yourself up to new possibilities, and it will help you work together with other people to create effective and harmonious relationships.
All interactions between people constantly include some sort of negotiation, big or small: Where are we going to dinner? What movie are we going to watch? How much will you sell your product for? How much will you buy it for? How do you reach a resolution? There are six paradigms of human interaction. The six paradigms of human interaction are win/win, win/lose, lose/win, lose/lose, win, and win/win or no deal. These were identified by Stephen Covey in his book The 7 Habits of Highly Effective People. While we know that we want to achieve the Win/Win paradigm in most situations,
While we ideally want to work toward empathic listening methods, we also need to understand some of undesirable listening habits, to make sure we don’t use them in our relationship. Autobiographical Listening is one type of listening we want to learn to avoid. But what is Autobiographical Listening? Autobiographical Listening is any attempt by the listener to make the conversation about them. This is detrimental to relationships. Read more to find out about how to listen and avoid Autobiographical Listening.
In order to make lasting change in your life, you need to make changes that foster that growth while also eliminating the factors that are limiting growth. Synergy is especially effective at minimizing the negative forces that push back against positive growth. The Force Field Analysis is an analogy to explain the factors influencing social situations. It was developed by sociologist Kurt Lewin and states there’s an equilibrium between the driving forces and restraining forces of a situation. In order to achieve an effective action, you should strive to find balance. How can Kurt Lewin’s Force Field Analysis help you
Though there are several different mentalities, the Abundance Mentality is particularly useful and can help you learn and adapt. In habit 4, we discussed the win/win paradigm and the five traits that form a personality. Once of these essential traits was character, and a core part of your character is your mentality. Read on to find out more about the Abundance Mentality and its benefits.
How do you make sure you have time for your high-priority, Quadrant II goals, while also leaving room in your schedule for the unexpected? Delegate. To delegate means to assign tasks to others people or groups. Delegating is a way to manage time effectively, and helps you self-manage. There are two types of delegation, and learning how to delegate effectively will help you achieve the priorities you identified in your quadrant 2.
What is the diffusion of innovation theory? Why is it a critical piece of a good marketing strategy? The diffusion innovation theory is a theory that explains how innovations–whether they are products, services, or ideas–spread through a population. Also known as the law of diffusion of innovation, or the diffusion of innovation model, the theory looks at how different tiers of people–innovators, early adopters, early majority, late majority, and laggards–affect the marketing process. We’ll cover how the diffusion of innovation theory works, and what it means for your business.
Are facial expressions universal? It seems clear that some facial expressions, like those expressing sadness or happiness, are universal–but are they? We’ll cover the research on whether facial expressions are universal. Along the way, we’ll look at some of the dangers of making assumptions about people based on their facial cues and body language.