Communication Archives

Simply Said: Book Overview (Jay Sullivan)

What is Jay Sullivan’s Simply Said about? What is the key message to take away from the book? In his book Simply Said, communication expert Jay Sullivan provides a blueprint for effective business communication. Top-notch communication skills are essential to success in any professional field—after all, you can only get clients, colleagues, and audiences to buy into your ideas if you’re able to communicate them clearly. Here’s a brief overview of Jay Sullivan’s book Simply Said: Communicating Better at Work and Beyond.

Social Proof: Real-World Example Reveals the Dangers

How do we define social proofs? What are social proof examples in the real world? How dangerous are negative social proofs? In Influence, Robert Cialdini describes “The Social Proof Principle,” which states that when people are unsure of how to behave, they base their behavior on the behaviors of others in the group. Social proofs can be defined as a way to cope with insecurity and pursue social acceptance. Read on for a social proof example in the real world, taken from Glennon Doyle’s book Untamed.

How to Improve Your Oral Communication Skills

Do you want to level up your communication skills? What are some things you should keep in mind when it comes to oral communication? Effective oral communication is one of the most important skills you could develop. One rule of thumb to keep in mind is to use the same techniques whether you’re talking with one person or a roomful of people—maintain the same level of confidence, attention, and engagement. Here’s how to improve your oral communication skills, according to author Jay Sullivan.

Written Business Communication: 3 Rules of Thumb

Do you write a lot for business or work? What are some things you should keep in mind when writing any kind of business documentation or correspondence? Writing is a necessary part of any professional field. When it comes to written business communication, you should write in a manner that’s concise, clear, and to-the-point. Nobody likes to waste their time reading long emails that beat around the bush. Here are some tips on how to write documents and emails that people will actually read.

How to Write Good Emails: Proven Tips for Success

Do you often write emails? What are some things you should keep in mind when writing a professional email? Writing emails is an essential skill in the modern-day professional milieu. Most people read dozens of emails a day, so it’s critical that your emails convey the message with the recipient in mind—consider your goal in writing the email and make it crystal clear to understand what you want them to do with it. Here’s how to write good emails every time.

How to Deal With Negative Comments Online

How do you deal with negative comments online? What is the risk of sharing your work online? Sharing your work online might bring negative attention, which can be discouraging. Artist and author Austin Kleon has advice on how to deal with negative comments so you can focus on your work without distractions. Read more on the different ways to deal with negative comments online from Show Your Work!.

Robert Sapolsky: What Is Reciprocal Altruism?

What is reciprocal altruism? Why do people feel compelled to reciprocate virtuous behavior? Humans are innately reciprocal creatures because reciprocity has survival value. Even hunter-gatherer humans helped each other to contribute to the survival of the group. According to Robert Sapolsky, the author of Behave, altruism is encoded in our genes. Keep reading to learn about reciprocal altruism and how this behavior evolved.

The 5 Types of Customer Objections in Sales

What are the five types of customer objections? Why will a customer not want to purchase your product? There are many reasons why a customer won’t buy your product. Thankfully, salesman Zig Ziglar says that preparing for these objections can help you address them and convince a customer to buy from you. Here are the five most common customer objections and how to overcome them.

Why the Zettelkasten Method of Note-Taking Is the Best

What is the Zettelkasten method of note-taking? How does Zettelkasten compare to the traditional methods of note-taking? An important part of your education or your job might be taking notes. The Zettelkasten method can not only help you remember important ideas but also helps you to organize your notes to move your research forward. In this article, we’ll dive into five specific features of the slip-box system that make it superior to traditional methods.

How to Make a Sale: Zig Ziglar’s 5 Rules

Do you want to know how to make a sale? How can you craft an effective pitch? In Secrets of Closing the Sale, Zig Ziglar highlights five rules you must follow to make a sale. These rules include helping the customer and addressing objections, which are important to marketing plans. To know how to make a sale, follow the five rules below.