Communication Archives

How to Give Feedback to Employees: 5 Ways to Reduce the Stress

Should feedback be given in public? What kind of feedback does a new employee need? What impact does feedback have on the emotional part of the brain? Feedback is inherently stressful. Criticism usually comes from an authority figure who has the power to make changes in your life. Even if the criticism is intended to be constructive, an employee’s brain is going to immediately prepare the body for the threat of a major change. Continue reading for David Rock’s advice on how to give feedback to employees in a way that reduces stress.

How to End a Long-Term Relationship That’s No Longer Working

Why do people stay in relationships that are no longer working? How do you end a long-term relationship as kindly as possible? Many people drag out relationships they know aren’t working because they’ve already invested time into the relationship. But in doing so, they forfeit the time they could be spending building a better relationship with someone else. With this in mind, here’s how to end a long-term relationship that’s not serving you anymore.

How to Promote Core Values in the Workplace: Full Guide

Want to know how to promote core values in the workplace? How can you build and communicate a system of values in your organization? Considering the benefits of well-defined core values, it can be tempting to simply dictate values to your staff, says Patrick Lencioni. However, employees struggle to embrace assigned values. Lencioni advises you to instead identify the values that employees already strive for and turn them into official policy. Keep reading to learn how to promote core values in the workplace, according to Lencioni’s advice.

How to Improve Team Culture: The 3 Steps to Take

Want to know how to improve team culture? How can you use company values in team building? Patrick Lencioni is the author of many books on leadership, including The Five Dysfunctions of a Team and The Ideal Team Player. In The Four Obsessions of an Extraordinary Executive, he explains how to improve team culture in a series of actionable steps. Read on to learn how to improve team culture in three steps, according to Lencioni.

3 Rules for Building Good Relationships With Customers

How can you build good relationships with customers? How do you prioritize customer needs without losing sight of your own? In Anything You Want, Derek Sivers gives recommendations for building a business that meets customers’ needs while still fulfilling your passions. To stay connected to your customer base, he advises business owners to focus on the needs of many small customers rather than one or two large ones. Read on to learn Sivers’s three essential rules for building good relationships with customers.

4 Surefire Ways to Build a Connection With Customers

Why should you make a meaningful connection with customers? How do you connect with customers on a personal level? Superfans by Patt Flynn asserts that your customers will have a positive experience with your brand if they feel a sense of personal connection. This includes feeling like the company and its staff understand them, want them to feel welcome, and even want to get to know them as people. Read below to learn how to make connections with customers that they’ll cherish.

How to Be a Better Writer With the Pyramid Structure

What’s the key to being a better writer? How does Barbara Minto’s conclusions-first pyramid improve your writing? In her book The Pyramid Principle, Barbara Minto solves the problem of unclear writing. She ensures that you should express your conclusions first, which she backs up with her Pyramid Principle style of writing. Keep reading to learn how to be a better writer by structuring your papers as a pyramid.

The Pyramid Principle by Barbara Minto: Overview

What is The Pyramid Principle by Barbara Minto about? What are the main takeaways of the book? In The Pyramid Principle, Barbara Minto claims she has a new approach to writing that will make your prose clear and understandable. In her book, you’ll learn how to plan out your ideas before you begin writing, and how to write a stellar conclusion. Read below for an overview of Barbara Minto’s book The Pyramid Principle.

Making a Relationship Work in the Long Term

What do you think is the most important factor for a successful long-term relationship? How do you ensure that your partnership stays strong through the rough patches? If you believe a long-term relationship’s success hinges on whom you date rather than how, you are in for disillusionment. Even the most compatible couples go through rough patches. Successful long-term dating is all about how you navigate them. With this in mind, here are two tips for making a relationship work in the long term.

How to Brainstorm Ideas for Writing: The 2 Essential Steps

Do you know how to brainstorm ideas for writing? Why is it important to brainstorm? Before you pick up a pencil to start writing, it’s important you brainstorm your ideas first. In The Pyramid Principle, Barbara Minto says this is crucial because you must know your purpose before anything else. Read below to learn how to brainstorm ideas for writing papers or any other prose.