The World's Best Book Summaries
Looking to improve your leadership skills? What steps can you take to become a better leader? Improving leadership skills can help you move up the corporate ladder, get a raise, gain the respect of your colleagues and employees, and more. In the process, you may even find that you’re not only improving as a leader, but as a person as well. Here are six ways to improve your leadership skills.
What makes a good sales culture? What can you, as a sales leader, do to foster a healthy culture in your business’s sales department? A healthy sales culture is one in which salespeople feel respected, passionate, and happy in their roles. They communicate openly and respectfully with their manager and each other, and they’re willing to help out their colleagues in the pursuit of shared goals. In this article, we’ll take a look at some tips on how to create and maintain a healthy sales culture, according to sales expert Mike Weinberg.
How does a company culture develop in a startup? How do you ensure a healthy company culture in a new business? A startup company culture develops over time through consistent positive actions, not by installing foosball tables or espresso machines. Once established, company culture solidifies and becomes very difficult to change. Therefore, it is important to keep your eye on its evolution and intervene when necessary. Here are six principles to cultivating a healthy startup culture in which staff members do their best and enjoy their jobs.
Why is giving unsolicited opinions to colleagues a bad habit you should break? How can you use observational feedback to improve your workplace demeanor? When you give your unsolicited opinions to your employees, you may be doing more harm than good. This type of feedback may lead to frustration, shame, and even outbursts. Here is why you should keep unsolicited opinions to yourself.
In what ways do selling and service go hand in hand? What are Daniel Pink’s two rules to the service-oriented selling approach? In his book To Sell Is Human, Daniel Pink explores the connection between selling and service. He says that the two things you must do are make the sale personal, and make it purposeful. Keep reading to learn more about Pink’s service-oriented selling approach.
What is feedforward feedback? How does requesting feedforward feedback from your colleagues help you improve as a manager? “Feedforward” is the opposite of “feedback”—it is practical advice on what you can do to improve your behavior even further moving forward. Requesting feedforward from your colleagues can help you improve as a manager and foster a stronger relationship with your employees. Here’s how to request and practice feedforward feedback.
Why is it important to recognize job performance? What is the best way to recognize employee performance? When you recognize the performance of your team members, they will strive to function at their highest level. For maximum impact, you should always personalize your recognition to each team member. Personalized performance recognition lets them know you’ve noticed them in particular for a specific accomplishment. Here are three ways to personalize employee performance.
What is mutual reinforcement in the context of management? How can blaming others for problems put both the accuser and the accused “in the box”? In the Arbinger Institute’s leadership fable Leadership and Self-Deception, they discuss why blaming others only causes problems to grow. This made the main character Tom realize that he is guilty of mutual reinforcement both at work and home. Continue reading to see what the Arbinger Institute has to say on mutual reinforcement and blame.
How can you become an empowering coach? How do you unleash your employees’ potential? An empowering coach strengthens workplace communication and relationships, creates psychological safety in the workplace, and gives employees wings to soar. The Coaching Habit recommends one particular question that empowering coaches should ask. Keep reading to learn how to be an empowering coach.
Are you or your manager guilty of feeling superior at work? How can you recognize these bad habits and work to improve them? Many managers accidentally slip into harmful habits without even realizing it. A common trend among these habits is the tendency to flaunt their superiority to their colleagues. Luckily, these bad habits can be changed if the perpetrator is willing to accept their flaws and work towards change. Here are the top five superiority habits and how to fix them.