Business Archives

How Empowerment in the Workplace Motivates Workers

Are your workers having trouble getting motivated? How can you encourage empowerment in the workplace? Former CEO of Zappos Tony Hsieh strongly feels that supporting employees is essential in creating a thriving business. Employees who feel trusted and empowered in the workplace are more motivated to be better at their job. Read on to learn more about ways to increase workplace empowerment by providing employees with the resources and opportunity to improve their work.

Working With Vendors: The Golden Rule

What are the standards for working with vendors? How can you build a strong relationship with your vendors? Like customers you work with, vendors require the utmost respect and attention. Former CEO of Zappos Tony Hsieh claims that a positive relationship with your vendors is important for your company’s mission and reputation, and all it takes is to follow the Golden Rule. Let’s explore how working with vendors is similar to customer service, and how to treat your vendors with the highest regard.

3 Theories on Happiness to Help You Succeed at Work

What are Tony Hsieh’s three theories on happiness? How can your life and business value happiness more? In his book Delivering Happiness, Hsieh proposes that there are three theories on happiness in business: there are different elements, levels, and kinds of happiness that can be achieved. Applying these theories to your life and work can help you move up in the business world. Keep reading to learn more about Hsieh’s three theories of happiness.

Humility at Work: How to Humble Yourself on the Job

Can being overconfident make you worse at your job? How can you maintain a good level of humility at work? Staying humble and thinking rationally is imperative for entrepreneurs and employees. Overconfidence can lead to reckless decisions and fractured work friendships, but former Zappos CEO Tony Hsieh believes that there is a way to avoid this by acting with humility at work. Here’s more on why you should stay humble at work, and how to avoid overconfidence.

What Is Great Customer Service? The 2 Key Elements

What is great customer service? What should you do to encourage effective customer service in your business? A customer’s emotional experience can determine whether or not they will return to your business. In Delivering Happiness, Zappos’s former CEO Tony Hsieh describes the importance of great customer service and how his employees achieved it. Learn more about what great customer service is and the steps you can take to ensure your customer will have a positive experience.

How to Practice Clarity in Writing

Do you want to achieve clarity in your writing? What is the key to writing clearly? Whether you’re writing fiction or nonfiction, politics or humor, sportswriting or essays, clarity in writing is extremely important. If your writing isn’t clear, you won’t be able to properly convey your point. Here’s how to write more clearly.

Why Long-Term Goals for Business Equal Success

Do you have long-term goals for your business? Do you want your company to have a successful future? In Delivering Happiness, former Zappos CEO Tony Hsieh argues that prioritizing long-term goals over short-term goals will better benefit your company. He cites the reason that his store is successful because he focused on the long-term goals for his business. Learn more about why planning a business’s long-term goals is crucial for a successful future.

Zappos’s Education Pipeline: How It Rewards Workers

12 Powerful Sales Training Ideas to Boost Results

What is Zappos’s education pipeline system? How can it be used to encourage employees to continue their education within your company? Being rewarded for hard work is always a satisfying feeling. The clothing retail store Zappos has an “education pipeline” system of training that rewards its workers during different phases of their employment, and it also benefits the company’s future. Here’s how Zappos uses its education pipeline system and why you should implement this strategy in your company’s training.

Underdog Advantages: Win Even When You’re Small

Are you the underdog? Do you feel out-gunned by the competition, whether in business or in life? When you first start out on any conquest, chances are that your enemies will have more resources than you. However, this isn’t necessarily a problem. Robert Greene points out that smaller armies are more mobile and easier to conceal. And, if you don’t seem large enough to pose a significant threat, your opponents might simply ignore you. Read more to learn about underdog advantages.

The 33 Strategies of War: Quotes to Instruct & Inspire

What are some quotes from The 33 Strategies of War that are worth pondering? What ideas can you apply to your life to achieve success? Best-selling author Robert Greene (The 48 Laws of Power, The Laws of Human Nature) asserts that life is a daily struggle—a war between you and the people, organizations, or other forces that work against you. To be successful in life you need to win the war, and to win the war you need a winning strategy. In The 33 Strategies of War, he presents strategic insights based on his synthesis of military history, historic writings