What exactly is meant by “customer development”? What are the four stages of the customer development process? Customer development refers to how you take your customers from signing up to staying loyal for the long term. “Developing” a customer means crafting an experience, from top to bottom, that gets and keeps your customers excited and engaged by your product. Let’s look at the four phases of the customer development process—getting customers to sign up, stick around, stay loyal, and spend money.
The 4-Stage Customer Development Process for Growth










