The Reciprocity Principle: Why Free Samples Are a Trap

The Reciprocity Principle: Why Free Samples Are a Trap

When you take a free sample at the grocery store without buying something, do you feel a twinge of guilt? The Reciprocity Principle explains how getting something for “free” creates future obligations. We feel like we have to buy some cheese if we took a free cube because of the reciprocity principle of persuasion. Learn about Cialdini’s Reciprocity Principle definition and understand how the principle of reciprocity came about.

What Makes a Good Salesperson: The SPIN Strategy

What Makes a Good Salesperson: The SPIN Strategy

Do you want to know what makes a good salesperson? Can the SPIN strategy help? Your quest to finding out what makes a good salesperson can drive you to find great sales opportunities and strategies. As you learn what makes a good salesperson, you’ll be able to experiment with different approaches. One of these is the SPIN strategy. Keep reading to see it works, and for tips on using SPIN successfully.

The Psychology of Persuasion: How You Get Manipulated

The Psychology of Persuasion: How You Get Manipulated

Have you ever noticed how some people are gifted in the psychology of persuasion? Without even realizing what’s going on, you’re convinced to buy, join, or do something. Robert Cialdini’s principles of influence identify the six key parts to the psychology of persuasion. We’ll cover the basics of Cialdini’s six principles of persuasion and how each one can be used to manipulate us.

Need Payoff Questions in Sales: Ask Questions, Sell Answers

Need Payoff Questions in Sales: Ask Questions, Sell Answers

What are need payoff questions? How can they help you be successful in sales? Need payoff questions are the “N” in the SPIN selling approach. They lead the customer to articulate the benefits of your product or solution. Need payoff questions contribute strongly to success in large sales. Need payoff questions are one approach to the SPIN selling strategy, and you can use these types of questions to increase the value of your sales and interactions.