Interest-Based Bargaining: Focus on the “Why” Behind the Proposal

A balance scale with a block labeled WIN on each side illustrates interest-based bargaining

Traditional “dig in your heels” negotiations often lead to deadlocks and damaged relationships. Adopting interest-based bargaining allows you to move beyond rigid demands by focusing on the underlying “why” behind every proposal. By prioritizing mutual problem-solving over conflict, you can unlock creative solutions that satisfy all parties while maintaining long-term professional value. This modern approach, promoted by negotiation theorists Roger Fisher and William Ury, provides a strategic framework for achieving win-win outcomes. Whether you’re navigating a corporate contract or a simple workplace dispute, understanding the core principles of interest-based bargaining ensures you reach more efficient, fair, and sustainable agreements.

Adaptive Leadership Style: Always on Guard

A man in a business suit pointing and showing an adaptive leadership style

An adaptive leadership style is a leadership approach oriented towards tackling adaptive problems—challenges that are brought about by unexpected circumstances, that have no known solutions, and that require a fundamental change to solve. Leaders who adopt an adaptive leadership style constantly assess the landscape within which they operate and the adaptive capacity of their organization to make sure they have what it takes to adapt effectively. In this article, we’ll take a look at the three main qualities of adaptive problems, the traits of adaptive leaders, and some tips for practicing an adaptive leadership style.

The 3 Steps for Assessing Adaptive Challenges

Leadership: What are the Major Traits of a Good Leader

Adaptive challenges are problems with unknown solutions which, by definition, require a fundamental change in order to be solved. There are two steps to solving such challenges: 1) diagnosis, and 2) treatment. In The Practice of Adaptive Leadership, Ronald Heifetz, Alexander Grashow, and Marty Linsky recommend that you start by examining your organization to determine what resources you have available and what obstacles you might anticipate. Then, examine the challenge itself. In the article below, we’ll outline their recommendations for both.

6 Adaptive Interventions in Leadership: Adapt or Fail

Scrabble pieces that read "adapt or fail"

When your organization is facing changing conditions or never-before-seen challenges, the only way to survive is to adapt. Adaptive interventions are measures put in place to address “adaptive challenges”—unexpected problems with no known solutions. You can launch an adaptive intervention at any moment of tackling the adaptive challenge, whether that’s during diagnosis or while another intervention is ongoing. In The Practice of Adaptive Leadership, Ronald Heifetz, Alexander Grashow, and Marty Linsky offer practical strategies to help leaders navigate these kinds of complex challenges.

Relationship Management & Emotional Intelligence

Relationship Management & Emotional Intelligence

Relationship management is your ability to use self-awareness, self-management, and social awareness together to build and maintain strong connections with others. According to Bradberry and Greaves in Emotional Intelligence 2.0, this skill allows you to have difficult conversations without damaging trust, give feedback people actually hear, and resolve conflicts in ways that strengthen relationships. Here are 17 tactics to improve your relationship management.

Getting Through Organizational Conflict: The 8 Steps + More

A chess board representing organizational conflict

Adaptive challenges often pit values and perspectives against each other. In The Practice of Adaptive Leadership, Ronald Heifetz, Alexander Grashow, and Marty Linsky advise that you don’t suppress this conflict—instead, openly discuss it so everyone can see all disagreements. Openly discussing organizational conflict not only helps get everyone on the same page, but it’s also an important way to surface potential problems. Let’s look at a number of ways you can encourage competing parties to discuss their perspectives openly.

Behind the Cloud by Marc Benioff and Carlye Adler (Overview)

A Salesforce sign hanging on a building with glass windows

Marc Benioff didn’t just build another software company—he revolutionized how businesses access and use technology by pioneering the “Software-as-a-Service” model that now powers a $150 billion industry. In Behind the Cloud, Salesforce founder Marc Benioff reveals how he transformed enterprise software from expensive, months-long installations into simple web-based tools that companies could start using immediately for a monthly subscription fee. Benioff shares how Salesforce survived the dot-com crash, converted users into evangelists, and scaled globally while maintaining its revolutionary culture. Here’s our book overview.

The Friction Project: Book Overview and Takeaways

A manager working at their desk

Do you want to fix the slowdowns, bottlenecks, and everyday hassles that drain organizations? How do you know when friction is a costly drag versus a helpful safeguard? In their book The Friction Project, Robert I. Sutton and Huggy Rao answer those questions by giving you a clear path for diagnosing, reducing, or adding friction so your team can work smarter and avoid avoidable frustration. This article will discuss the authors’ advice on becoming a friction fixer. First, we’ll explain what friction is, its costs, and its benefits. Then, we’ll discuss how to determine an appropriate level of friction for

How to Measure Anything by Douglas W. Hubbard: Overview

A businessman measuring with a ruler on a table

In How to Measure Anything, Douglas W. Hubbard challenges conventional notions about measurement and provides practical insights on making informed decisions based on measurable data. An expert in the field of applied information economics, measurement, and decision analysis, Hubbard’s work focuses on helping organizations make better decisions by quantifying uncertainty and measuring things that many believe are unmeasurable.  Below, we’ll explain that measurement is simply the reduction of uncertainty—not the elimination of it; why every measurement needs to be taken to help inform a decision; and we’ll offer some measurement tools and techniques you can use to put these principles

The Thinking Machine by Stephen Witt: Book Overview

The Nvidia logo on a machine

Most people know Nvidia as the company behind expensive graphics cards for gamers, but it also helped create the technological foundation for the AI revolution. Nvidia CEO Jensen Huang’s contrarian bet on parallel computing made this happen. In The Thinking Machine, Stephen Witt details the rewards Huang reaped by spending over a decade investing in academic computing tools that seemed commercially worthless. That positioned Nvidia perfectly for the moment when AI systems needed massive parallel processing power. Witt also provides an inside look at Huang’s unconventional leadership methods and the potential threats to Nvidia’s success. Keep reading for a full