What is The Second Way from The Phoenix Project? Why is a quick feedback cycle essential to IT departments? In The Phoenix Project, Kim, Behr, and Spafford demonstrate how work management principles developed on factory production lines can be applied in an IT environment. The three foundational pillars of production can be summed up as 1) fast workflow, 2) quick feedback, and 3) continual improvement. Continue reading for an overview of The Second Way and how to implement it.
The 2nd Way: Create Feedback Cycles (The Phoenix Project)
