Entrepreneurship Archives

How to Create Loyal Customers in 5 Concrete Steps

How can you turn casual buyers into loyal customers? What does customer service have to do with loyalty? The book Raving Fans by Ken Blanchard and Sheldon Bowles is all about the importance of exceptional customer service when it comes to building a customer base. The business fable outlines the importance of going beyond what is “satisfactory” so customers will keep coming back. Here’s how to create loyal customers in five steps, according to Raving Fans.

Robert Kiyosaki’s ESBI Quadrant Explained

What does the ESBI quadrant represent? What does each letter stand for? Can you be in more than one income quadrant simultaneously? Robert Kiyosaki’s ESBI quadrant represents four ways of generating income: E (as an employee), S (as a self-employed or a small-business owner), B (as a big-business owner), and I (as an investor). The way you generate income defines your quadrant, not what you do to earn it. You can, and in many cases should, generate income in multiple categories. Keep reading to learn about the key characteristics of each quadrant.

There Are No New Ideas But Don’t Let It Hold You Back

Do you have an idea in mind but aren’t pursuing it because it’s already been realized? Is there even such a thing as a new idea? There are almost no new ideas—it’s a hard truth that Rachel Hollis shares in her book Girl, Stop Apologizing. However, you shouldn’t let that fact hold you back. Just because an idea has been realized, it doesn’t mean that it’s been realized your way. Here’s why it doesn’t matter if it’s already been done.

Girl, Stop Apologizing: Quotes by Rachel Hollis

What are some of the best Girl, Stop Apologizing quotes? What does Rachel Hollis have to say about chasing your dreams? Hollis’s advice in Girl, Stop Apologizing consists of excuses to let go of, behaviors to adopt, and skills to acquire. In addition, she provides a step-by-step blueprint to take your dream from fantasy to realization. Here are some of the best passages from the book with explanations.

“Not Having Enough Time” Is Not a Good Excuse

Do you have a goal in mind but you don’t pursue it because of “not having enough time”? How can you make more time in your schedule to focus on your goals? Between work, children, errands, friends, exercise, it seems like there is never enough time to work on yourself and your goals. The hard truth is: there will never be more than 24 hours in a day. However, there are methods you can use to find time to work on your goals. Here are Rachel Hollis’s tips for finding more time to focus on your future.

The 3 Habits of Successful Women to Adopt

What are the top three habits of successful women? How can adopting these habits help you become more successful in life? Author, motivational speaker, and businesswoman Rachel Hollis outlined the three habits you should adopt if you want to become successful in life. Those habits are: 1) lay a healthy foundation, 2) trust your inner voice, and 3) advocate for yourself. Learn more about each habit below.

The Top 4 Skills for Women and Girls

What skills should women develop if they want to stand out in the business world? Why is self-confidence one of the most important skills to practice? Girl boss, author, and motivational speaker Rachel Hollis says that there are four skills for women that will help them succeed: self-confidence, persistence, effectiveness, and positivity. She says that women should use these skills as tools to further their lives and careers. Continue reading to learn about the four skills.

Girls, Stop Apologizing and Stand Your Ground

Why does Rachel Hollis say that women need to stop apologizing so much? In what ways do women often allow others to convince them to quit? The people around you won’t always be supportive of your dreams—that’s a fact of life. But if you let their negativity bring you down or allow it to derail your goals, then you’re essentially apologizing to them by quitting. Rather than back down, Hollis says, you should stand your ground. Here is Hollis’s advice for unapologetically chasing your dreams.

The 3 Most Important Skills for Life to Acquire

What are the three most important skills to acquire if you aim to start your own business? How does Hollis’s advice match up to the advice from other experts in the field? In her book Girl, Stop Apologizing, Rachel Hollis says that some of the most important skills you should practice are persistence, positivity, and leadership. Those three skills will help you develop your goals, stick with them even when times get tough, and lead your team when it starts to grow. Continue reading to learn more about the three skills.

John Kotter: Sustain Acceleration to Cement Change

What does Kotter mean by “sustain acceleration”? Why don’t changes tend to sustain themselves? Step 7 of John Kotter’s 8-step change model is to sustain acceleration. Kotter says that you must continue to build upon your changes, otherwise, employees will fall into their old ways of doing things. In his book Leading Change, Kotter provides some actionables and tips on how to do this. Continue below for an explanation of step 7 of the change model.