The Importance of a Customer-Centric Approach in Business

The Importance of a Customer-Centric Approach in Business

What are the benefits of a customer-centric approach in business? Why is it advised to keep business strategies simple and straightforward? If you’re running a company, the customer should always be at the center of your focus. Anything other than that creates a complicated system that ultimately fails because projects grow out of control. Continue reading for a customer-centric approach that keeps things in moderation.

How to Tell if Someone Is Angry: Body Language to Look For

How to Tell if Someone Is Angry: Body Language to Look For

Can you tell when someone is angry? What angry body language cue can lead to health problems? Retired FBI Special Agent Joe Navarro covers a variety of emotions that you can detect in other people by reading their subtle behaviors. In The Dictionary of Body Language, he describes two angry body language cues to look for. Read more to learn how to tell if someone is angry by reading their body language.

Dr. Becky’s Parenting Principle: You & Your Child Are Good Inside

Dr. Becky’s Parenting Principle: You & Your Child Are Good Inside

What do you believe to be true about yourself as a parent? How well do you understand what’s behind your child’s behavior? Clinical psychologist Becky Kennedy’s Good Inside is a parenting manual to help you make changes in your child’s behavior while building a positive relationship with them. Dr. Becky’s parenting approach stems from one basic principle: You and your child are good people, even if you’re not doing well right now. Let’s look at how this principle informs Dr. Becky’s approach to parenting and examine the theoretical basis for her philosophy.

How Boundaries in Parenting Help You Meet 4 Challenges

elon musk childhood

Why doesn’t it always work when you tell your child to stop doing something? What should you do instead? Dr. Becky Kennedy, a clinical psychologist and a mother of three, shares her approach to parenting in her book Good Inside. We’ll take a look at what she has to say about boundaries along with some supplementary advice from No-Drama Discipline. Read more to learn how boundaries in parenting can help you meet four parenting challenges head-on.

Negotiation Genius: Book Overview and Takeaways

Negotiation Genius: Book Overview and Takeaways

What’s the book Negotiation Genius about? Are you ready to be an expert negotiator who gets the best deals? In Negotiation Genius, Deepak Malhotra and Max H. Bazerman give advice to prepare, create value, and maximize satisfaction in your negotiations. They also look at common obstacles you might face and explore ways to avoid them or use them to your advantage. Read below for a brief Negotiation Genius book overview.

The Element of Conflict in a Narrative: The Driver of Change

The Element of Conflict in a Narrative: The Driver of Change

What’s any story really about—regardless of its plot? What function does conflict serve in a narrative? Writer Lisa Cron contends that stories are about how we, rather than the world around us, change. That change is driven by conflict. Humans are wired to resist both conflict and change. But, ultimately, we know that this is how anything moves forward. Keep reading to learn about the element of conflict in a narrative.

How to Tell if Someone Is Uncomfortable: 3 Body Language Cues

conversation

What are some common uncomfortable body language cues? What might you be able to tell by observing their arms and feet? Joe Navarro, a retired FBI Special Agent, is no stranger to people feeling uncomfortable around him. Over time, he realized that certain subtle behaviors pointed to uneasiness. In The Dictionary of Body Language, he shares three cues for identifying discomfort in somebody’s body language. Keep reading to learn how to tell if someone is uncomfortable by observing their actions.

Fierce Conversation Quotes on Beneficial Discussions

Fierce Conversation Quotes on Beneficial Discussions

Do you want to talk about your thoughts and feelings more? What are the top Fierce Conversations quotes that stick in your head? Fierce Conversations by Susan Scott is a guide to having effective dialogue at work or in your personal life. After reading this book, you’ll have all the skills you need to solve issues and achieve happiness in life. Continue reading for the best Fierce Conversations quotes to remember.

Why Creating Emotional Safety at Work Builds Trust

Why Creating Emotional Safety at Work Builds Trust

Do you show your employees you have trust in them? How should you create an environment of emotional safety at work? Trust at work goes a long way, especially from employers to employees. When an employee feels that sense of trust, you’re encouraging them to speak up when problems arise and work on solutions together. Find out how to create a feeling of emotional safety at work, according to The Unicorn Project by Gene Kim.