The World's Best Book Summaries
Why is giving unsolicited opinions to colleagues a bad habit you should break? How can you use observational feedback to improve your workplace demeanor? When you give your unsolicited opinions to your employees, you may be doing more harm than good. This type of feedback may lead to frustration, shame, and even outbursts. Here is why you should keep unsolicited opinions to yourself.
In what ways do selling and service go hand in hand? What are Daniel Pink’s two rules to the service-oriented selling approach? In his book To Sell Is Human, Daniel Pink explores the connection between selling and service. He says that the two things you must do are make the sale personal, and make it purposeful. Keep reading to learn more about Pink’s service-oriented selling approach.
Why is it important to recognize job performance? What is the best way to recognize employee performance? When you recognize the performance of your team members, they will strive to function at their highest level. For maximum impact, you should always personalize your recognition to each team member. Personalized performance recognition lets them know you’ve noticed them in particular for a specific accomplishment. Here are three ways to personalize employee performance.
Why is it important to define shared values within an organization? How does having clear organizational values help improve both morale and performance? Effective teams are built on shared values, so as a leader, your first job is to define the organizational values that will guide you and your team. Clear organizational values help guide your team’s behaviors and choices so that they stay on the path toward organizational goals. Establishing your organizational values is a two-part process: 1) figure out your values, and 2) affirm your values amongst your team. We’ll discuss both of these concepts below.
Why is community spirit important in the workplace? What can you, as a leader, do to foster a sense of community in your organization? Creating a spirit of community in the workplace motivates employees to do their best because they’re thinking not only of themselves but of their peers. Their identity becomes linked to the group, making them more invested in the group’s success. The best way to foster community spirit in the workplace is through celebrations. There are three ways to implement celebrations into your regular work routine: 1) celebrate accomplishments, 2) encourage friendships, and 3) have fun together. Keep
What is joint accountability? What can you, as a leader, do to foster a mindset of joint accountability amongst your team members? Joint accountability starts with recognizing that, as part of a greater whole, you and your team members are interdependent. To instill a mindset of joint accountability in your team, leaders must emphasize results over employees’ individual duties. In this article, we’ll discuss some tips on how to foster a spirit of shared team accountability.
What is visionary leadership? What are the key qualities of a visionary leader? People expect a visionary leader to be forward-thinking. A forward-thinking leader creates a positive vision—one that engages people’s imaginations and emotions—and then works to make it happen. Visionary leaders are not born, they are made, and there are specific steps you can take to make one of yourself.
What role does accountability play in team success? What can you, as a leader, do to cultivate accountability at an organizational level? There are many benefits to cultivating an organizational culture of accountability. At a high level, a culture of organizational accountability reinforces initiative and creativity, contributes to a positive work environment, improves employee performance, and boosts profitability. This article takes a look at how you can implement a mindset of accountability throughout your organization.
What does it mean to be “inside the box” in the leadership fable Leadership and Self-Deception? How can having distorted perceptions of others make you a poor leader? In the Arbinger Institute’s story, Tom is a new manager who is called out for leading inside the box. He realizes that he hasn’t been treating his employees kindly—or even seeing them as people. Continue reading for an overview of Tom’s story and leadership advice for facing your distorted perceptions of others.
Have you realized that your management style needs improvement but don’t know how to start the change? What are the first steps you should take? When it comes to changing your management style, the first step is to discuss your changes with your colleagues. There are two important steps you need to start with: 1) apologizing for your past behavior, and 2) announcing your intention to change. Here are the first steps to improving how you lead.