The World's Best Book Summaries
Is your voice undermining your credibility? Can simple gestures make you appear more capable? In personal and professional settings, it’s important to send the message that you know what you’re doing. In her book Cues, Vanessa Van Edwards outlines techniques you can use to convey competence through your speech and behavior. Read on for Van Edwards’s advice on how to show competence in any situation.
Do you find it hard to keep yourself motivated at work? How can you motivate yourself so your team can follow suit? Jemma Roedel asserts that understanding how to motivate yourself and others is another important quality of a good leader. If you lack engagement and drive in a leadership role, it can be difficult to come to work and do your best every day. Continue reading to learn how to motivate your team as a leader.
Do you doubt yourself a lot at work? Do you think you’re unworthy of everything you’ve accomplished? According to Jemma Roedel, many women struggle with impostor syndrome in the workplace. Some of the effects include fear of being revealed as a fraud and believing you’re not worthy of your achievements. Discover more about these effects of impostor syndrome to see if you have it.
What are the four steps of the creative process? Should the steps be done in order? Music producer Rick Rubin believes that the creative process contains four steps: gather, experiment, craft, and complete. These creative stages aren’t linear and it’s normal to jump back and forth between them. Continue reading for a closer look at the creative process.
Why do extroverts have more lucky moments than introverts? Why should you relax into luck? Because extroverts tend to put themselves in more new situations than introverts, they’re more likely to encounter “lucky” moments. Rather than being a form of magic, luck often comes from putting yourself into situations where positive outcomes are more likely to happen. Here’s a deeper look into extroverts and luck from the book The Luck Factor.
Why do women need to have leadership qualities in the workplace? What are specific qualities leaders should embrace? According to Jemma Roedel, the ability to be a good leader is one of the most important qualities of successful female leadership in the workplace. Good leaders guide and shape the people around them, and they help people in teams work together to reach common goals. Below, we’ll look at the qualities that make female leaders effective.
What are customers turned off by? What’s the importance of good customer service? In today’s fiercely competitive marketplace, businesses that fail to deliver exceptional service are destined for irrelevance. According to hotel manager Horst Schulze in Excellence Wins, this is because lackluster service can drive away even your most diehard fans. Continue reading to learn why every business needs to invest in exceptional customer service.
Is your work-life balance out of whack? Have you forgotten how to truly rest and enjoy leisure time? The live-to-work mentality has become deeply ingrained in our society, warping our relationship with rest and leisure. Many people find themselves unable to stop working, either because they’ve forgotten how to relax or believe they don’t deserve a break. Keep reading to explore three myths behind this toxic belief system that Tricia Hersey identifies in her book Rest Is Resistance.
Are you having trouble figuring out what the customer wants? Do you need tips for good customer service? Exceptional customer service is so crucial for business success. In Excellence Wins, Horst Schulze examines some specific tips that all employees can follow to deliver world-class service experiences. Let’s look at Schulze’s great customer service tips below.
Is rest more than just a break from work? Can taking time to relax actually be a way to fight back? Tricia Hersey advocates rest as a form of resistance. She challenges the beliefs of a society focused on constant productivity, arguing that rest is a way to heal from the damage of grind culture and imagine a better future. Keep reading to discover how rest can be a powerful tool for both personal and social change.