Rising Customer Expectations: Why They Want More

A line graph above shoppers showing rising customer expectations

Have you noticed a spike in rising customer expectations? How does focusing on competition distract you from your customers? A focus on competitors distracts companies from their customers. In The Age of Agile, Stephen Denning argues that customers should be a company’s priority because customers have higher expectations than ever. Discover why customers expect more from companies now.

Why the Top-Down Management Style Is Outdated

A proud business woman who practices top-down management style standing in front of a triangle

What’s the top-down management style? Why is this management practice considered outdated? In The Age of Agile, Stephen Denning discusses the traditional business practice of top-down bureaucratic management. This long-standing practice consolidates decision-making in a few hands through a strict hierarchy of authority. Continue reading to learn the two reasons why top-down management has become obsolete.

Act Like a Leader, Think Like a Leader: Book Overview

A business leader in a suit reading a book

How do successful leaders develop their unique leadership style? What’s the book Act Like a Leader, Think Like a Leader about? Herminia Ibarra’s Act Like a Leader, Think Like a Leader challenges traditional leadership development approaches. The concept of “outsight” in her book demonstrates how taking action and gaining external perspectives shapes effective leadership. Read below for a brief Act Like a Leader, Think Like a Leader book overview.

Holistic Leadership: Become Your Best Self Through Action

A proud manager with his arms crossed, practicing holistic leadership

What makes a leader effective? Why should leaders shift from a passive role to an active one? Holistic leadership development requires more than just theoretical knowledge, as explained by Herminia Ibarra in her book Act Like a Leader, Think Like a Leader. Her research reveals that meaningful leadership growth emerges from engaging in new experiences and roles, rather than solely through introspection. Discover how action-based learning can revolutionize your approach to becoming an influential leader.

The Agile Business Strategy: 3 Principles for Companies

Employees' hands surrounding a circle on a whiteboard, representing the agile business strategy

What’s an agile business strategy? What are the correct priorities of companies? According to The Age of Agile by Stephen Denning, companies can only thrive if they set the correct priorities and goals in response to economic challenges, which allows them to make swift changes as necessary. He covers three things companies should prioritize with an agile strategy: customers, the future, and continued innovation. Below we’ll break down the agile business strategy with three principles.

What Is Strategic Leadership? The Key to Long-Term Success

A businessman holding a dry erase marker and practicing strategic leadership

What makes some professionals naturally excel at leading others? What is strategic leadership? The transformative power of strategic leadership forms the core focus of Herminia Ibarra’s Act Like a Leader, Think Like a Leader. The book reveals how professionals can evolve from tactical operators to visionary leaders by reshaping their perspectives, networks, and approaches to organizational challenges. Keep reading for insights that will provide a practical roadmap for your journey.

Prioritize Customer Needs: Why They Always Go First

A sign on a window that reads "CUSTOMER FIRST" to show that the business prioritizes customer needs

Why is it important to prioritize customer needs? What information is required to satisfy customers? In The Age of Agile, Stephen Denning argues that the customer should be the company’s highest priority, not shareholders. Additionally, firms should focus on delivering value that excites their users. Continue reading to learn more about the benefits of putting the customer first.

How to Build a Professional Inclusive Network That Benefits You

An inclusive network of coworkers

Do you want to build an inclusive network of workers? How can you strategically build your professional connections? Herminia Ibarra’s book, Act Like a Leader, Think Like a Leader, emphasizes the critical role of building an inclusive network for career advancement. Strategic networking goes beyond collecting business cards or LinkedIn connections—it’s about cultivating meaningful relationships across various organizational levels, industries, and backgrounds. Continue reading to learn how to grow your professional network and advance your career.

Invest in Research and Development but Avoid These 2 Practices

A female scientist investing in research and development

Is research and development important for every business? How much should you spend on these ventures? To create products and services that fulfill future demand, companies must continuously innovate. Therefore, Stephen Denning argues in The Age of Agile, companies must invest heavily in building capacity for research, development, and production. Here’s more on why every company should invest in research and development that’s beneficial to their strategy.

Leadership Identity: Balancing Authenticity & Adaptation

A female business leader standing next to her reflection, thinking about her leadership identity

What does it mean to evolve as a leader? How can you maintain authenticity while adapting to new leadership challenges? Leadership identity development is a transformative journey that requires both personal growth and professional adaptation. In her book Act Like a Leader, Think Like a Leader, Herminia Ibarra explores how leaders can successfully navigate this evolution while staying true to their values. Keep reading to embrace your leadership transformation and overcome common obstacles that emerge along the way.