Communication Archives

How to Improve Your Oral Communication Skills

Do you want to level up your communication skills? What are some things you should keep in mind when it comes to oral communication? Effective oral communication is one of the most important skills you could develop. One rule of thumb to keep in mind is to use the same techniques whether you’re talking with one person or a roomful of people—maintain the same level of confidence, attention, and engagement. Here’s how to improve your oral communication skills, according to author Jay Sullivan.

Written Business Communication: 3 Rules of Thumb

Do you write a lot for business or work? What are some things you should keep in mind when writing any kind of business documentation or correspondence? Writing is a necessary part of any professional field. When it comes to written business communication, you should write in a manner that’s concise, clear, and to-the-point. Nobody likes to waste their time reading long emails that beat around the bush. Here are some tips on how to write documents and emails that people will actually read.

How to Write Good Emails: Proven Tips for Success

Do you often write emails? What are some things you should keep in mind when writing a professional email? Writing emails is an essential skill in the modern-day professional milieu. Most people read dozens of emails a day, so it’s critical that your emails convey the message with the recipient in mind—consider your goal in writing the email and make it crystal clear to understand what you want them to do with it. Here’s how to write good emails every time.

How to Deal With Negative Comments Online

How do you deal with negative comments online? What is the risk of sharing your work online? Sharing your work online might bring negative attention, which can be discouraging. Artist and author Austin Kleon has advice on how to deal with negative comments so you can focus on your work without distractions. Read more on the different ways to deal with negative comments online from Show Your Work!.

Robert Sapolsky: What Is Reciprocal Altruism?

What is reciprocal altruism? Why do people feel compelled to reciprocate virtuous behavior? Humans are innately reciprocal creatures because reciprocity has survival value. Even hunter-gatherer humans helped each other to contribute to the survival of the group. According to Robert Sapolsky, the author of Behave, altruism is encoded in our genes. Keep reading to learn about reciprocal altruism and how this behavior evolved.

The 5 Types of Customer Objections in Sales

What are the five types of customer objections? Why will a customer not want to purchase your product? There are many reasons why a customer won’t buy your product. Thankfully, salesman Zig Ziglar says that preparing for these objections can help you address them and convince a customer to buy from you. Here are the five most common customer objections and how to overcome them.

Why the Zettelkasten Method of Note-Taking Is the Best

What is the Zettelkasten method of note-taking? How does Zettelkasten compare to the traditional methods of note-taking? An important part of your education or your job might be taking notes. The Zettelkasten method can not only help you remember important ideas but also helps you to organize your notes to move your research forward. In this article, we’ll dive into five specific features of the slip-box system that make it superior to traditional methods.

How to Make a Sale: Zig Ziglar’s 5 Rules

Do you want to know how to make a sale? How can you craft an effective pitch? In Secrets of Closing the Sale, Zig Ziglar highlights five rules you must follow to make a sale. These rules include helping the customer and addressing objections, which are important to marketing plans. To know how to make a sale, follow the five rules below.

Niklas Luhmann: Zettelkasten’s Origin Story

What is the Zettelkasten note-taking system? How is Zettelkasten superior to the traditional note-taking methods? The Zettelkasten (also known as the slip-box) system was invented by Niklas Luhmann, an incredibly productive German sociologist. Not only did Luhmann publish nearly 60 books within his lifetime, but he also has several posthumously-published books to his name—thanks to the ideas he collected within his slip-box. Keep reading to learn about the origins of Luhmann’s Zettelkasten note-taking method.

Choose Your Friends Wisely: Skills for Life

How do friends influence your life? Do your friends encourage and support you in your endeavors? Or do they judge and bring you down? As a famous quote says, you are the sum of the five people whom you spend the most time with. Being friends with toxic people who always complain or bring you down will rub off you. Therefore, you must choose your friends wisely. Here is how your closest relationships influence your success and wellbeing.