Business Archives

Rework: Quotes by Jason Fried and David Heinemeier

Are you looking for Rework quotes by Jason Fried and David Heinemeier? What are some of the most noteworthy passages worth revisiting? In their book Rework, entrepreneurs Jason Fried and David Heinemeier Hansson explain how old-school thinking doesn’t apply in today’s new business paradigm. Based on their own startup success, they champion a simpler, cheaper, less labor-intensive way to start and manage a company. The following Rework quotes highlight some of their key points.

How to Foster a Culture of Organizational Accountability

What role does accountability play in team success? What can you, as a leader, do to cultivate accountability at an organizational level? There are many benefits to cultivating an organizational culture of accountability. At a high level, a culture of organizational accountability reinforces initiative and creativity, contributes to a positive work environment, improves employee performance, and boosts profitability. This article takes a look at how you can implement a mindset of accountability throughout your organization.

The 5 Ways to Repair Your Business Reputation

What perception do customers have of your business? Has there been any incident that put a stain on your reputation? What were the consequences? Your business reputation is what people think about your business based on their personal experience and what they heard from others, whether it’s true or not. A good reputation helps you attract new customers and retain existing customers. A bad reputation can wreak havoc on your business, turning away both customers and employees. In this article, we’ll tackle how to manage your company’s reputation in good times and bad.

How to Begin Changing Your Management Style

Have you realized that your management style needs improvement but don’t know how to start the change? What are the first steps you should take? When it comes to changing your management style, the first step is to discuss your changes with your colleagues. There are two important steps you need to start with: 1) apologizing for your past behavior, and 2) announcing your intention to change. Here are the first steps to improving how you lead.

Grant Cardone’s Follow-Up Tips From Sell or Be Sold

8 Essential Grant Cardone Follow Up Tips

What are Grant Cardone’s follow-up tips from Sell or Be Sold? Why should you follow up with customers? The essential Grant Cardone follow-up tips include using CRM (Customer Relationship Management) tools to keep in touch with customers, trying multiple communication methods including mail and personal visits, and never giving up after the first call. Following up with customers is important because it shows you care about the customer, and it encourages the customer to keep buying from you. Read on to discover Grant Cardone’s follow-up tips.

4 Effective Ways to Build Trust With Customers

How do you build trust with customers? What are customers wary of? You can build trust with customers by aiding the customer’s research, providing support documents, and putting all negotiations on paper. You need to build trust because customers are usually wary of salespeople and do not always trust their own ability to make the right decision. Read on to learn more about how to build trust with customers.

6 Tips for Providing Effective Customer Service

How do you provide effective customer service? What should you never prioritize over customer satisfaction? The secret to providing effective customer service is to prioritize the satisfaction of the customer above all else. You must never prioritize rigid company policy and sales processes above the happiness of your customer. Read on to discover the principles of effective customer service.

The Consequences of a Lack of Accountability at Work

Does your team have accountability issues? How can a lack of accountability harm your business in the long run? Not every leader understands nor is willing to hold their people accountable for their actions or lack thereof. As a result, many organizations run into harmful issues which require time, resources, and change to resolve—but to leave them unresolved is to ensure that your company never achieves its full potential. There are three issues that stem from a lack of accountability: employee development, communication, and individual motivation. Learn more about each one below.

Kouzes and Posner: The Leadership Challenge

What is Kouzes and Posner’s The Leadership Challenge about? What are the five principles of exemplary leadership? The Leadership Challenge is a field guide for becoming the kind of leader that other people want to follow. International bestselling authors and longtime research partners James Kouzes and Barry Posner have compiled thousands of case studies and millions of responses to surveys over the course of decades and used them to distill leadership into five overall principles. Below is a brief overview of the book.

4 Easy Steps to Improve Your Sales Process

4 Steps to Improve Sales Processes and Revenues

How do you improve the sales process? Why do you need an improved sales process? You can improve sales processes by shortening them, using modern technology, and prioritizing customers. You know you need to improve your sales process when customers start complaining about how long it takes to buy your products and you start getting lower profits for each transaction. Read on to discover the ways to improve sales processes.