Communication Archives

The Problem With Deference to Authority

What is a culture of deference? Why is too much deference a bad thing? A culture of deference is characterized by high deference to authority. This is most evident in communication. People in highly hierarchical cultures tend to use mitigated speech or make indirect statements when speaking to authority. In its extreme, deference can be problematic because it downplays the significance of the message. Here is how a culture of deference can jeopardize communication.

How to Give Constructive Feedback: Be Positive

What is the key to giving effective constructive feedback? Should you emphasize positive or negative aspects of someone’s performance when delivering feedback? According to Rolf Dobelli, the author of The Art of Thinking Clearly, people better accept and implement feedback that is framed in a positive than a negative way. This is because of the psychological phenomenon called the feature-positive effect. Here’s how to give constructive feedback, according to Rolf Dobelli.

Eric Berne: What Are the “Games” People Play?

What is Eric Berne’s Games People Play about? How can you tell someone is playing a game on you? Games People Play is Berne’s 1964 classic about the many ways that we habitually relate to one another through “games.” These aren’t fun, harmless social games, though—they’re subtle, largely unconscious patterns that harm us and our relationships. Berne explains how most of us don’t even notice our games, and how we’re missing out on the fulfillment of game-free living. Keep reading to learn about Berne’s concept of “games” and why we play them.

Why Do People Play Mind Games?

Why do people play mind games? Do they serve a purpose? At some point in your life, you’ve most likely encountered somebody who likes to play mind games. According to psychiatrist Eric Berne, we all play mind games on each other—it is a normal phase of psychological development. Here’s why we play mind games and why these games matter.