What are the flywheel and doom loop from Jim Collins’s book Good to Great? Why do you want to emulate the flywheel, and how do you avoid the doom loop?
The flywheel and doom loop are concepts from Jim Collins’s book Good to Great. Collins likens the process of going from good to great to the turning of a heavy flywheel. To get the flywheel moving takes continuous effort and dedication, but once it’s spinning, its momentum keeps it going. The opposite of the flywheel is the doom loop, a painful cycle of decline.
We’ll cover the flywheel and doom loop and how to get your company into a flywheel cycle and avoid the layoffs and restructuring that come with the doom loop.
The Flywheel and Doom Loop
Each step on the road to great takes time—there is no bolt from the blue or miracle moment.
Unfortunately, many leaders are under the impression that massive success can happen overnight—by dint of a splashy initiative, big-ticket acquisition, or cutting-edge technology. These moves all too often fail and lead to further drastic measures—restructurings, layoffs—which lead to further declines and on and on. This painful cycle is the “doom loop,” and it can be avoided by the diligent observance of Collins’s six steps.
The Feel of the Flywheel
Media accounts of good-to-great success stories are by necessity incomplete—they latch onto the result of a yearslong process rather than the process itself. This is the idea behind the flywheel and doom loop.
For the good-to-great companies themselves, the breakthroughs are far less shocking, because, by dint of the Stockdale Paradox (confronting the facts while keeping faith) and a culture of discipline, those “breakthroughs” seem like the organic outcomes of a transparently obvious strategy. The breakthrough is just the moment when the flywheel starts spinning of its own accord.
Flywheel and Doom Loop Examples: Circuit City and Nucor
Alan Wurtzel, Circuit City’s Level 5 leader, inherited the CEO position from his father in 1973, but the company didn’t receive national recognition until 1984, when Forbes published a feature on its swift rise, portraying it like an overnight success story.
In fact, Wurtzel had inherited a nearly bankrupt company in 1973, and it took every bit of those eleven years for Circuit City to work its way to breakthrough. From rebuilding the executive team to exploring a warehouse-showroom model of retail to favoring consumer electronics over appliances, Wurtzel pursued a fact-driven and carefully paced transition.
Nucor’s buildup, too, was largely ignored by the media. Ken Iverson and his team started revamping Nucor in 1965, and by 1975, the company had built three mini-mills and reimagined its culture. But it wasn’t until 1978 that Business Week published the first major article on the company. This is due to the flywheel and doom loop concepts.
The transformations that turn good companies into great companies don’t have a name or a brand or a tagline—in fact, they’re barely discernible as discrete processes at all. There is no miracle moment. There is, rather, the culmination of the dogged, disciplined pursuit of excellence.
That said, to ensure that everyone in their organizations buys into their initiatives, good-to-great leaders make sure they’re communicating each turn of the flywheel—each incremental advance—to their people.
Kroger CEO Jim Herring, for example, when he was leading the supermarket chain’s transformation, created alignment across the 50,000-person company by presenting tangible results to his employees, even if those results were humble. The upshot was that people extrapolated from the smaller accomplishments and got excited about where the company was headed. This is the concept behind the flywheel and doom loop.
The Flywheel and Doom Loop on Wall Street
Given analysts’ and traders’ affinity for the quick return, there’s constant pressure on companies to make an impact now rather than later.
But good-to-great companies, featuring disciplined cultures and a stubborn adherence to their Hedgehog Concepts, recognize that greater benefits are to be had from persistent, consistent effort than short-term acquisitions or restructurings that might make a splash in the markets.
Thus good-to-great companies develop mechanisms for managing the short-term pressures from Wall Street. For David Maxwell of Fannie Mae, that mechanism was educating analysts on what the company was doing (i.e., explaining its Hedgehog Concept). He admits that not everyone believed Maxwell’s plan would save Fannie Mae, but as the small triumphs mounted and the results became obvious, Wall Street eventually got on board. This shows the advantage of the flywheel over the doom loop.
For Abbott Laboratories, the mechanism was a clever deflection tactic built around its long-term objectives.
Flywheel and Doom Loop Example: Abbott Laboratories
To mitigate the pressures of the stock market, Abbott would offer middle-of-the-road growth projections to Wall Street, then set internal goals for much higher growth. At the same time, it would maintain a ranked list of new ventures that it had yet to fund, dubbed the “Blue Plans.”
At the end of the year, having exceeded Wall Street’s expectations by reaching or nearly reaching its internal goal, Abbott would release to Wall Street a growth number between the original projected number and the actual one. Abbott would then take the remaining growth funds and channel them into the Blue Plans, thereby simultaneously keeping Wall Street happy and priming the pump for long-term results.
Courting the Doom Loop
Rather than hashing out a Hedgehog Concept, evaluating every decision according to it, and advancing their organizations stoically and faithfully, the comparison companies tended to launch flashy new programs in a desperate attempt to build motivation and momentum. They did so reactively and impulsively, without deliberately understanding the key market fundamentals that would increase the likelihood of success.
These programs, because they attempted to skip over the buildup phase and proceed directly to breakthrough, invariably failed: They lacked the necessary foundations to produce sustained results. The failing programs were then replaced by further flashy programs, which met the same fate for the same reason, and the cycle began all over again. Thus: the Doom Loop.
Flywheel and Doom Loop Example: Warner-Lambert
Between 1979 and 1998, Warner-Lambert, the direct comparison to Gillette, was led by three CEOs, each of whom instituted drastic changes in direction and philosophy: from consumer products to healthcare and back again and forth again.
These moves were driven by CEO ego—each wanted to make his mark on the company and make big new flashy changes—rather than the diligent use of the three circles.
In the same period, the company underwent three restructurings, laying off 20,000 workers in the process, and its stock returns bottomed out.
Two years later, Warner-Lambert was acquired by Pfizer and ceased to exist as an independent company.
Takeaways: Flywheel and Doom Loop
- The “Flywheel Effect” captures the overall feeling of being inside a good-to-great company. To start a heavy flywheel spinning takes an immense amount of hard effort, but once momentum kicks in, it looks unstoppable.
- Even though the results are dramatic, flywheels do not result overnight from one concerted action or one flashy launch or one lucky break. They are the result of a long period of discipline and dedication to a Hedgehog Concept.
- A common excuse of mediocre companies is that Wall Street stifles long-term strategy through its insistence on short-term results. Great companies face the same pressures, but they persist with building their flywheel. The results speak for themselves, earning the grace of Wall Street investors.
- Whereas the good-to-great companies employed a “buildup phase” that eventually yielded a “breakthrough phase,” the comparison companies attempted to skip the slow work of the buildup with ill-advised acquisitions or other risky moves. With each misguided decision came disappointing results, which further increased the pressure to make bold moves, which resulted in further disappointment—the “doom loop.”
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- The 3 key attributes of Great companies
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