The World's Best Book Summaries
What is the NVC empathy approach? How can you apply it in practice? Nonviolent Communication provides a helpful framework for maintaining an empathic presence when people express themselves. In NVC, empathy requires focusing our full attention on the person and listening for the needs and feelings beneath their words. Read about NVC, empathy, and communication.
Do we know how extroverts think? How does it differ from the way introverts think and what does this mean for management? How extroverts think depends on the specific situation. One area of clear difference between introverts and extroverts is the thought process on risks. Extroverts are significantly more likely to engage in risky behavior, indicating that how extroverts think about risk and calculating risk is different from their introverted counterparts. Keep reading for more about how extroverts think.
What are ego thoughts? How can entertaining great thoughts about yourself and your future compromise your chances of making it a reality? Ego thoughts are tempting to entertain because it feels good to fantasize about receiving a long-awaited reward or a coveted title. But when these thoughts monopolize your time, they prevent you from thinking productively about your goals. Keep reading for more about ego thoughts and how they can compromise your chances of achieving success.
What is the Chris Voss “that’s right” principle? What does it mean when someone says “that’s right” in a negotiation? According to Chris Voss, “that’s right” signals an important milestone in a negotiation. It means that your negotiating counterpart has come to embrace what you have said, and it is their way of acknowledging you seeing things their way. Read about the Chris Voss “that’s right” principle from the former FBI hostage negotiator.
What did Elaine Aron find in her highly sensitive person research? How do these findings relate to introverts? According to Elaine Aron, a highly sensitive person (HSP) has 27 characteristics based on research. Of HSPs, 70% are introverts so introverts are often associated with these traits. Keep reading for more about Elaine Aron, highly sensitive person research, and introverts.
What is the difference between soft power and hard power? Where do you see these different forms of power? Soft power and hard power are ways of describing the preference for an extrovert ideal or not. In Asian cultures, soft power is appreciated more than the hard power revered in American society. Keep reading to better understand soft power and hard power.
Why does Chris Voss advocate getting to “no” in a negotiation? Isn’t getting to “yes” the ultimate goal of any negotiation? According to Chris Voss, getting to “no” makes your counterpart feel in control. When people say “no” to something, it is a powerful assertion of control. Keep reading to find out why Chis Voss advocates getting to “no” before getting to “yes.”
What is the difference between ego vs self-esteem? Is having a big ego equivalent to having high self-esteem? The difference between ego vs self-esteem can be explained in terms of the source from which that confidence comes from. Self-esteem is based on true accomplishment, whereas ego is unwarranted and based on nothing but entitlement and imaginary validation. Read about the difference between ego vs self-esteem, and how inflated sense of ego can sabotage your ability to increase your actual self-esteem.
What is the Chris Voss accusation audit strategy? How can it help you get an upper hand in a negotiation? According to Chris Voss, an accusation audit is a form of emotional labeling which involves labeling your counterpart’s negative emotions—but about you specifically. The aim of an accusation audit is to trigger empathy in your opponent and diffuse tension by putting it all out there in the open. Read about the Chris Voss accusation audit strategy.
What is the free trait theory? How can it help explain the way people are able to have seemingly different personalities for different situations? Free trait theory is the idea that some of our personality traits are changeable. Other psychologists argue that personality is fixed. Read more about free trait theory.