Communication Archives

Cold Calling Tips: Level Up Your Cold Calling Game

Do you struggle when it comes to cold calling? What can you do level up your cold calling game? Few sales reps are proficient at or like making cold calls. According to sales expert Mike Weinberg, the key to cold-calling success is to start with the right mindset. Once you adjust your mindset and throw away any preconceptions, your cold calling success rate will improve tremendously. Here are some expert cold calling tips from author and sales veteran Mike Weinberg,

Cognitive Bias in Negotiation: Use It Strategically

What role does cognitive bias play in negotiation? What biases have the greatest impact on your and your counterpart’s decision-making? In negotiation, cognitive bias plays a crucial role in how we receive information and determine our best interests. And as a skilled negotiator, you can take advantage of universal human cognitive biases to frame your position in a way that makes it optimally attractive to your counterpart. In this article, we’ll discuss how to use two cognitive biases (the framing effect and the loss aversion bias) to steer a negotiation in your desired direction.

Committed Sex: It Doesn’t Have to Be Boring

Are commitment and desire mutually exclusive? Do you think it’s possible to maintain sexual desire in a lifelong relationship? Many couples therapists think that it’s normal for desire to fade and that lust is immature or based on fear of commitment. But according to psychotherapist Esther Perel, you can have both commitment and desire in the same relationship, they just may not always take place at the same time. Here is what Esther Perel has to say about committed sex.

How Speech Codes Are Threatening Universities

In what ways are speech codes reshaping academic life? Why are professors teaching in an atmosphere of intimidation? In their book, The Coddling of the American Mind, Jonathan Haidt and Greg Lukianoff argue that speech codes in universities are damaging free speech on campus. The authors say that college professors are constantly in fear of saying anything wrong or offending a student and so their ability to teach is being impacted. Keep reading to learn more about the dangers of university speech codes.

Sex and Intimacy: How to Have the Best of Both Worlds

Are sex and intimacy mutually exclusive? In what way do they contradict each other? Is there a way to bridge the gap? Sex and emotional intimacy may seem at odds with each other but they don’t have to be. According to couples therapist Esther Perel, you can have the best of both worlds—passionate sex and emotional intimacy. In this article, we’ll discuss the clash between sex and intimacy and how to balance the two.

Thanks for the Feedback: Quotes and Passages

Are you looking for Thanks for the Feedback quotes? What are some of the most noteworthy passages worth revisiting? In their book Thanks for the Feedback, Douglas Stone and Sheila Heen walk you through how to become a better receiver of feedback so that you can more effectively incorporate it into your life and in doing so, improve your job performance and strengthen your personal relationships. The following Thanks for the Feedback quotes highlight some of the key lessons.

The Best Negotiation Questions in an Interrogation

What questions should you ask in a negotiation to get the information you need from your counterpart? Should you ask “why” questions? According to Chriss Voss, a former FBI hostage negotiator, the best questions to ask your counterpart during negotiation are open-ended “how” or “what” questions. Unlike the accusatory “why” questions, these questions lead them along to the conclusion that you want them to reach—all the while convincing them that your desired solution is their idea. Keep reading to learn about the power of open-ended negotiation questions, why they work, and how to use them to your advantage.

The 2 Elements of Feedback and How to Deliver Them

Mastering the Art of Giving Feedback in the Workplace

What constitutes effective feedback? How can you ensure that your feedback is acted upon? According to Douglas Stone and Sheila Heen, the authors of Thanks for the Feedback, there are just two elements of feedback: 1) the looking-back element, and 2) the looking-forward element. To ensure your feedback is taken on board, make sure that the receiver understands both parts. Here is how to structure feedback to ensure both the giver and the receiver are on the same page.

Sexual Infidelity: Why Do People Cheat?

Why do people cheat in relationships? Do you think a relationship can still work after one of the partners cheated on the other? People are unfaithful for many disparate reasons, ranging from revenge to healing. However, according to couples therapist Esther Perel, unfaithfulness doesn’t necessarily mean that a relationship has deeper problems. Lots of cheaters are happy with their relationships. In this article, we’ll explore why people in monogamous relationships cheat, and how to handle the possibility of sexual infidelity that exists in every relationship.

How to Interpret Feedback: Drop Your Ego

Are you sensitive to feedback? What do you think is behind your reaction? According to communication experts Douglas Stone and Sheila Heen, how we think about and interpret feedback has a lot to do with the stories we tell ourselves. If the feedback challenges their story, people tend to become defensive or reject the insight. In this article, we’ll discuss why some people find it difficult to receive feedback, and how to interpret feedback more objectively.