Communication Archives

Tips & Questions to Ask to Keep a Conversation Going

How can you keep a conversation flowing smoothly? What kinds of questions should you ask to keep a conversation going? There are two methods you can use to keep a conversation going smoothly: asking open-ended questions about the other person and following up on their answers with additional questions. By avoiding straightforward questions, you give yourself the opportunity to connect more with the other person. Here are good questions to ask to keep a conversation going.

Popularity 101: How to Be Liked by Everyone

Liking Bias: Why We Ignore Faults in People We Love

How do you get people to like you? What is it about likable people that makes them that way? We all want to be liked and socially accepted—it’s a fundamental longing. Psychologist William James once said, “One of the deepest drives of human nature is the desire to be appreciated.” Though you won’t get everyone to like you, there are ways to make yourself into a person who gets along well with others, even if you’re not very social or are considered “difficult.” In this article, we’ll explore what it takes to become likable, drawing on sources from popular literature.

Managing Cross-Cultural Teams: Strategies and Tips

Do you manage a team made up of people from different cultures? How do you deal with cultural differences between team members? If you are a manager of a team represented by people from different cultures, it’s important to anticipate potential clashes that could happen between team members due to cultural differences. In her book The Culture Map, Erin Meyer presents several strategies managers can use when their teams need to work with different cultures or consist of people from different cultures. In this article, we’ll present the key strategies Meyer recommends when creating and managing cross-cultural teams.

How to Be Good at Small Talk: The 3 Principles

Do you want to know how to be good at small talk? Should you wait for somebody to approach you or should you start the conversation? In her book The Fine Art of Small Talk, author Debra Fine says that anyone can master small talk if they practice the principles. Whether you like it or not, it’s impossible to avoid small talk because it’s present in many aspects of life, so you might as well get better at it. Here are Fine’s tips for how to improve your small talk skills.

How to Build Trust in a Cognitive Culture

What is cognitive trust? How do cognitive cultures approach professional relationships? Erin Meyer, the author of The Culture Map, describes cognitive trust as trust that develops based on behaviors (as opposed to personal feelings). Cognitive cultures strictly delineate their personal and professional relationships. In this article, we’ll look at how members of cognitive cultures build trust and present some tips you can use to build trust in a cognitive culture.

Communicating With High- and Low-Context Cultures

A woman speaking to a group at an art gallery illustrates positional bargaining

Do you often communicate with people from other cultures as part of your job? What differences have you noticed between different cultures’ communication styles? Learning how to communicate effectively is essential for good business. But contrary to popular belief, the techniques for good communication vary depending on the place you’re in. Cultural communication expert Erin Meyer places cultures on a communication spectrum and defines the two extremes as “high-context” and “low-context.” In this article, we’ll look at the difference between high- and low-context cultures and present some strategies for working well with people whose communication styles differ from yours.

The Fine Art of Small Talk: Review, Context, & Approach

Is Debra Fine’s book The Fine Art of Small Talk worth reading? What did the critics have to say after the book’s release? According to Debra Fine, small talk is a skill well worth developing because our careers, romantic prospects, and social lives depend on connecting with other people. It’s difficult to succeed socially without small talk because it establishes the emotional tone of our interactions and helps us gauge how deeply we’d like to connect with each other. Here is our full The Fine Art of Small Talk review including a discussion about the book’s context, approach, and organization.

Conflict and Culture: How Different Cultures Disagree

How do different cultures approach conflict? Does the culture you come from tend to express disagreement openly or tacitly? Conflict and disagreement are necessary realities in the business world. But the rules for appropriate disagreement vary across cultures. In discussing conflict and culture, cultural communication expert Erin Meyer divides disagreement styles into two extremes: “confrontational” and “avoids confrontation.” In this article, we’ll look at why it can be so hard to determine where a culture falls on the disagreement spectrum and present some strategies you can use to ensure that disagreements don’t harm your business relationships.

How to Make Someone Feel Special on a First Date

Want to know how to make someone feel special on a date? How should you act on a first date? Many people go on a first date with high expectations and hopes of making a deep connection with someone. However, establishing a deep connection with someone will take time. In the beginning, it’s best to let go of expectations and just focus on one another. Here are some tips for going on a first date.

Erin Meyer: The Culture Map Framework

How do you measure cultural differences? In what key ways do the world’s cultures differ? In an increasingly globalized world, understanding different cultures is an essential business skill. However, there are few systematic methods for analyzing and dealing with specific cultural differences. To address this gap, cultural communication expert Erin Meyer developed an eight-dimension framework for mapping cultural differences. In this article, we’ll look at Erin Meyer’s culture map comprised of the eight axes of cultural difference.