The World's Best Book Summaries
What level of autonomy at work should you give to your employers? How do you find the balance of control as a manager? Will Guidara’s book Unreasonable Hospitality shares excellent lessons that anyone can apply to their career. One lesson is to find a good balance of control at work, letting your employees take initiative while also stepping in when needed. Here’s how to find that balance, according to Guidara.
How did Eleven Madison Park get three Michelin Stars? What does it take to have a three-star fine-dining restaurant? Will Guidara joined Eleven Madison Park (EMP) in 2006 to transform the casual brasserie into a three-star fine-dining restaurant worthy of its spectacular location. By 2007, Guidara achieved that goal. We’ll detail what Guidara did to gain Eleven Madison Park’s Michelin Stars.
Why is restaurant communication so important? How did the prestigious restaurant Eleven Madison Park (EMP) thrive by prioritizing communication? In Unreasonable Hospitality, Will Guidara goes into detail about how he transformed the poor relationships at EMP by communicating the values of the restaurant. In return, the employees openly shared what they wanted the restaurant’s culture to look like. Keep reading to learn more about the importance of restaurant communication.
Is a shorter workweek any closer to being a reality? What signs point to “yes”—and what barriers prevent it from happening? Countries around the globe have been running 4-day workweek trials and touting the benefits for years, yet implementation of the policy has been limited. Barriers to the policy’s implementation are keeping many companies from testing out the new schedule. Keep reading to learn about the results of the 4-day workweek trials, and why some companies are still reluctant to try it.
Why are small details important? In what ways did the top-notch restaurant Eleven Madison Park (EMP) pay attention to the finest details? Will Guidara owes EMP’s three stars to him and his employees giving attention to even the smallest details. He was wise to focus on the almost-unnoticed elements that can actually make or break a customer’s experience. Discover why you need to focus on the details if you’re aiming for excellence.
What does it take to create a fine-dining experience for customers? How did Eleven Madison Park become a four-star restaurant? Along with Daniel Humm, Will Guidara wanted to create a fine-dining experience that was also modern and inclusive. To do that, Eleven Madison Park needed to become a four-star restaurant. These are the lessons Guidara learned on the journey toward providing an outstanding fine-dining experience.
How did Eleven Madison Park become the number-one restaurant in the world? What lessons did Will Guidara take away from this journey? In 2010, Eleven Madison Park placed 50th on the World’s 50 Best Restaurants list, mortifying Will Guidara. So, he committed to making EMP the world’s best restaurant, which he achieved in 2017. Keep reading to learn how Will Guidara and Daniel Humm successfully transformed EMP into the world’s best restaurant.
How do fine-dining restaurants put their customers first? What makes the service at Eleven Madison Park exceptional? Eleven Madison Park (EMP) is known for going out of its way for its customers, even by creating dishes off the menu. Will Guidara explains why giving gifts to customers is an exceptional way of guaranteeing the customers’ return. Let’s look at how EMP shows that good service in restaurants goes a long way.
Why shouldn’t companies focus on selling? What should they focus on instead? What’s the ultimate goal of marketing? In his book This Is Marketing, Seth Godin explains why old marketing techniques are no longer effective. He outlines four bedrock principles to help guide successful marketing in the modern age. Continue reading for an overview of this practical book that can benefit all business leaders.
What is it about Coca-Cola’s brand that makes it so effective? What should you consider when setting a price for your product or service? According to Seth Godin, branding and price are powerful tools. Used well, they can help you align your product’s story with the story that your audience tells. In This Is Marketing, he explains how to leverage branding and price effectively. Keep reading to understand how to use these important tools to your advantage.