How to Listen: 5 Steps for a Better Relationship

How to Listen: 5 Steps for a Better Relationship

Do you want to know how to listen better in order to improve your communication skills? Is learning how to listen a roadblock to having important crucial conversations? Learning how to listen is one of the most important, and often overlooked, parts of building good communication skills. Using the tools in Crucial Conversations, you can learn how to listen to someone in a difficult conversation, and take steps to fix the problem.

Fool’s Choice—Avoid This Mistake in Crucial Conversations

Fool’s Choice—Avoid This Mistake in Crucial Conversations

What is the fool’s choice in Crucial Conversations? How do you avoid making a fool’s choice in crucial conversations? A fool’s choice in crucial conversations refers to believing that you only have two bad choices in a conversation. Keep reading to learn how to avoid the fool’s choice in crucial conversations, and how to reframe your communication so you can make better choices.