How to Change the Mindset and Behavior of Employees

Why is consistency important at work? What are ways to make sure your employees always have an outward mindset?

In The Outward Mindset, you’ll learn how to focus on external factors and continuously improve performance as time progresses. As a manager, one of your jobs is to maintain your employees’ open mindset so they feel encouraged to succeed.

Discover how to change the mindset and behavior of employees below.

Cultivate a Consistent Method for Altering One’s Mindset

The Arbinger Institute says you must consistently adopt an outward mindset to sustain success. They suggest that learning how to change the mindset and behavior of employees requires committing to regular actions that foster an external perspective. For instance, teams often investigate the concepts associated with the outward mindset together and utilize this understanding to guide their execution. The Institute stresses the importance of adopting a strategy based on external perspectives and applying it steadfastly, even if it feels uncomfortable at first.

The Institute acknowledges that developing a new behavioral habit centered on external engagement requires sustained effort over time, influencing one’s actions and inner state. They note that persistent dedication is crucial, allowing organizations and teams to transition their attention from inward goals to adopting outward viewpoints through continuous and resolute efforts over a prolonged period. Frequent interactions with team members can support their growth and foster personal responsibility, even amidst systemic obstacles.

The Impact One Person Has on Others

The insights provided by the Arbinger Institute demonstrate how the perspective of a single individual can influence the functioning of an organization. They argue that the essential element of cultivating a mindset obliges a person to engage in the behaviors they expect from others. Concentrating on external factors can motivate others to adopt comparable behaviors, thus sparking transformation throughout the company.

The Institute further explains that when one individual shifts their mindset, it often encourages similar transformations in others, setting an example and promoting the development of an outlook that considers external factors. When a person embraces an outward mindset, it often inspires change in others, as people usually respond well to those who sincerely care about their well-being. True leadership fundamentally involves initiating change independently, proactively rather than reactively. By adopting a perspective focused on others, individuals motivated their peers across the organization to value collective objectives and the needs of others.


– A mindset refers to one’s attitudes, beliefs, and perceptions that shape how they approach situations and challenges. It influences how individuals view themselves, others, and the world around them. Having a positive and growth-oriented mindset can lead to better decision-making, behavior, and overall success in personal and professional endeavors. Mindset is not just about self-belief but also about how one sees their relationships and responsibilities toward others.

– An inward mindset focuses on individual gains, while an outward mindset emphasizes shared goals and outcomes for the group. Inward thinking is self-centered, while outward thinking considers the impact on others and the collective success. The distinction lies in how individuals view their relationships and responsibilities towards others. Embracing an outward mindset fosters collaboration, responsibility, and mutual support within organizations.

– Strategies for cultivating an external perspective involve methods to shift focus from internal to external considerations, emphasizing understanding others’ needs, goals, and challenges, promoting support for peers’ success, and evaluating how one’s actions impact others positively.

– Shared goals and collective responsibility in organizations refer to aligning individual and team efforts towards common objectives that benefit the entire group. This approach emphasizes teamwork, collaboration, and a sense of accountability among all members to achieve mutual success. It fosters a culture where individuals prioritize the overall well-being of the organization over individual achievements, leading to enhanced performance and a cohesive work environment. By focusing on shared goals and responsibilities, organizations can improve coordination, communication, and overall effectiveness in reaching desired outcomes.

– Transitioning from a “thinkers and doers” mentality to collaborative strategy formulation involves moving away from a traditional approach where some individuals primarily think and others mainly execute tasks. Instead, it emphasizes a shift towards a more collaborative process where all team members are involved in both creating strategies and implementing them together. This change encourages creativity, self-direction, and initiative among team members, fostering a more cohesive and innovative work environment.

– Understanding the impact of one’s actions on others involves recognizing how individual behaviors can influence and shape the experiences and outcomes of those around them. Sustained focus on external factors refers to consistently prioritizing considerations beyond oneself, such as the needs, goals, and challenges of others, in decision-making and interactions. This approach emphasizes the importance of maintaining a perspective that looks outward, fostering collaboration, empathy, and a shared sense of responsibility within teams and organizations. By persistently engaging with external factors and leading by example, individuals can inspire positive change and encourage a culture that values collective success and mutual support.

How to Change the Mindset and Behavior of Employees

Katie Doll

Somehow, Katie was able to pull off her childhood dream of creating a career around books after graduating with a degree in English and a concentration in Creative Writing. Her preferred genre of books has changed drastically over the years, from fantasy/dystopian young-adult to moving novels and non-fiction books on the human experience. Katie especially enjoys reading and writing about all things television, good and bad.

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