The World's Best Book Summaries
Overview of Law #4: Always Say Less Than Necessary The less you say, the more intimidating and powerful you are. Always say less than necessary. When you do speak, make it vague and ambiguous, leaving the meaning to others to interpret. They’ll be frustrated and obsessed with trying to figure you out.
Overview of Law #9: Win Through Your Actions, Never Through Argument Arguing your point rarely changes anyone’s mind — even when you appear to win, you lose because you stir up resentment. A far better way of getting others to agree with you is to demonstrate your point without saying anything. People believe what they can see. Win through your actions, never through argument.
What is Mitigated Speech? Why do people have trouble saying something they don’t mean? And how does mitigated speech cause plane crashes?
Learn the unfortunate truths of mitigated speech and how to overcome it, in this summary excerpt from Outliers.