Do you have an unresolved conflict in your life? What’s the best way to approach it without making the situation worse? In Powerful Phrases for Dealing with Difficult People, Renée Evenson emphasizes the importance of creating a conflict resolution plan before engaging in challenging conversations. She provides practical strategies to help readers navigate tense situations with empathy and composure. Read on to discover how you can develop a robust conflict resolution plan and improve your communication skills when things get tense.
Conflict Resolution Plan: What to Do Before a Confrontation










