Starbucks’s Management Strategy Under Howard Schultz

A Starbucks employee holding a coffee cup as part of the Starbucks management strategy

What was Starbucks’s management strategy after Howard Schultz’s return? Why did the company’s management need to be overhauled? After returning to Starbucks, one of Schultz’s initial turnaround strategies was to completely overhaul the company’s management. There were three major changes Schultz made to accomplish this strategy: hiring new executives, securing emotional buy-in from executives and managers, and reaffirming key values in Starbucks’ management strategy. Continue reading to delve into these three major changes.

How to Practice Critical Thinking to Improve Leadership Skills

A woman who knows how to practice critically thinking, with a lightbulb and question marks around her head.

Do you know how to practice critical thinking? Why do leaders need to have critical thinking skills? Every leader needs critical thinking and problem-solving skills in their back pocket. Critical thinking helps you identify ways to improve the situations and organizations you’re involved in. Keep reading to learn how to practice critical thinking to become a leader among your peers.

How Howard Schultz’s Leadership Style Saved Starbucks

Former CEO of Starbucks Howard Schultz smiling

What is Howard Schultz like as a leader? How did Schultz help Starbucks out of a rut? In 2008, Howard Schultz made his official return to Starbucks. In his first few months as CEO, he used two strategies to project a reassuring image to both internal and external stakeholders: strong communication and timely action. Let’s look at these two elements of Howard Schultz’s leadership style.

Identity and Leadership: Discovering Your Core Beliefs at Work

A woman in business attire conflicted about identity and leadership, looking at a wall that reads "Who am I?"

Do people look up to you at work? What type of identity do you have as a leader? To be a role model to others, you need to have a firm grasp of what your own beliefs and values are. Clay Scroggins says that understanding this connection between identity and leadership can help you identify your strengths and weaknesses. Continue reading to discover what your leadership identity is.

Howard Schultz: Starbucks’s Savior During Financial Trouble

Howard Schultz, Starbucks's former CEO, smiling on stage

Why did Howard Schultz return to Starbucks in the mid-2000s? How did Schultz make a smooth transition back into the CEO role? During a grave position at Starbucks, Schultz stepped in as CEO for the second time in 2008 to steer the company in a better direction. In his book Onward, he discusses his motivation for reprising his role as CEO and the leadership strategies he used to restore stakeholders’ trust in Starbucks. Discover more about the process behind Schultz’s return to Starbucks.

The 2 Types of External Leadership & How to Execute Them

A woman practicing external leadership to lead other people.

What’s external leadership? How can you lead your environment and superiors as an employee? If you want to lead, you must take charge of external areas of control: how you can lead people and things outside of yourself. Clay Scroggins implies you have a measure of control over people and things you directly interact with, even without authority. We’ve grouped Scroggins’s ideas into two main kinds of external leadership: leading your environment and leading your superiors.

Employee Leadership: A 3-Step Method to Take Initiative

An employee smiling and working on the computer while practicing employee leadership

How much authority do you need to take charge at work? What can you do as an employee who’s not in a leadership role? One kind of external leadership is leading your environment, which are the elements of an organization that you interact with regularly. These elements can be intangible, like the processes you use in your role, or tangible, like the way an office is arranged. Learn the three ways you can embrace your inner leader at work.

How Employees Should Propose Change to Their Bosses

Two employees proposing change to their boss through a slideshow

Are you afraid to talk to your superior about making changes in the workplace? How can you successfully propose a change to your boss? Changes are natural in the workplace, and sometimes it takes a brave employee for a manager to realize this. You can be that employee who propels a positive change in the workplace by following Clay Scroggins’s three methods for leading your superiors. Continue reading to bring about a new era in your workplace.

How to Influence Change: Robert Cialdini on Securing Commitment

a woman holding up a sign that says "I'm committed" illustrates how to influence change that lasts

Do you want to influence change in others? Are you curious about the psychology behind lasting behavioral shifts? In his book Pre-Suasion, Robert Cialdini explores how to create enduring impact through pre-suasive techniques. He emphasizes the importance of eliciting commitments to cement behavioral changes and shift long-term beliefs. Keep reading to discover how to influence change and make it stick.

4 Preferences That Make People Susceptible to Influence

a smiling woman on a city street holding a sign that says "I'm in!" illustrates that people are susceptible to influence

Have you ever wondered why some people are more easily swayed than others? What makes certain individuals more susceptible to influence? In his book Pre-Suasion, Robert Cialdini explores the factors that make people more open to persuasion. He identifies key preferences that can be leveraged to steer attention and shape decisions. These include consistency, authority, likability, and unity. Read on to discover how you can use these insights to become more persuasive in your personal and professional life.