The World's Best Book Summaries
What makes a customer bad? Can you get rid of customers that are doing more harm than good? Mike Michalowicz says you need to fire bad customers because they can harm your business by wasting time and resources. Bad customers don’t share your values, aren’t financially trustworthy, and aren’t cooperative. Keep reading to learn how to fire a customer and cut ties with them once and for all.
What are the limitations of artificial intelligence? Why does AI sometimes makes mistakes that seem obvious to humans? In their book Rebooting AI, Gary Marcus and Ernest Davis explore the challenges facing AI systems. They discuss three key machine learning limitations: issues with training data, language processing problems, and difficulties in perceiving the physical world. Read on to discover why AI isn’t as smart as you might think and what needs to change for machines to truly understand our world.
Why do people love Starbucks so much? What’s the customer experience at Starbucks like? When Starbucks was in desperate need of a new business model, one of Howard Schultz’s areas of focus was customer service. Schultz made changes in three key areas: improved communication with customers, polished store design and operations, and renewed social and environmental commitments. Let’s explore each of those areas now.
Why can social interactions be difficult for those with autism? Why do autistic children gravitate toward adults? What is echolalia? For people with autism, communication and social interaction may be a struggle. This is because autistic people often struggle with eye contact, making connections, picking up on sarcasm, and more. Keep reading to understand more about why social interaction and communication are difficult for those with ASD.
Have you ever wondered why certain moments seem to have a bigger impact on our decisions? What is pre-suasion, and how can impact the choice someone else makes? In his book Pre-Suasion, Robert Cialdini explores the critical moment people experience just before making a decision. He reveals how this instant can significantly shape our choices and explains why it’s so influential. Cialdini’s insights offer valuable strategies for persuasion and decision-making. Read more to discover Cialdini’s fascinating findings and learn how to captivate the attention of others in that moment before they make a decision.
Are you struggling to find your writing niche? Do you want to know how to stand out in the crowded world of online content creation? In his book The Art and Business of Online Writing, Nicolas Cole offers valuable insights on choosing and refining your writing niche. He shares advice on gathering data, focusing your efforts, and narrowing down your topic to create a unique space for yourself in the online writing landscape. Read on to discover how you can transform your writing career by finding and developing your perfect niche.
Have you ever wondered why some people are more persuasive than others? What if the key to influence lies, not in what you say, but in what happens before you speak? In his book Pre-Suasion: A Revolutionary Way to Influence and Persuade, psychologist Robert Cialdini explores the crucial moments before persuasion occurs. Setting the stage for your message is just as important as the message itself. He shares valuable insights on how to make your audience more receptive to your ideas. Continue reading to discover the secrets of pre-suasion and learn how to become a master of influence.
Have you ever wondered how to turn your online writing into a profitable venture? Are you curious about the different ways to monetize content? The Art and Business of Online Writing by Nicolas Cole identifies three main methods for making money from your online writing. You’ll learn about paid access, employment opportunities, and advertising strategies that can help you turn your passion for writing into a sustainable income stream. Keep reading to discover which content monetization method might work best for you and your audience.
Why do many autistic people have passions for special interests? Why do they struggle to identify sarcasm? Steve Silberman, the author of NeuroTribes, explains that autistic people also behave and think differently from their allistic peers. They often have deep passions known as special interests, have a tendency for literal thinking, and view things from a unique perspective. Keep reading to learn about these behavioral and cognitive patterns, and how they can be both benefits and deficits.
Have you ever wondered how certain words or images can subtly influence your decisions? What if changing the environment could impact the choices you make? In Pre-Suasion, Robert Cialdini identifies the specific tools of influence that make “pre-suasion” possible: language, images, and environments. Simple shifts in words, visual cues, and settings can significantly alter behavior and decision-making processes. Stay with us as we uncover these intriguing insights and learn how to apply them in everyday life.