The Fred Factor

How passion in your work and life can turn the ordinary into the extraordinary

Ranked #11 in Customer Service, Ranked #26 in Servicesee more rankings.

Meet Fred.

In his powerful new book THE FRED FACTOR, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail – and sometimes watching over the houses – of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.

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Skip Prichard Recommends this book

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