Raving Fans
A Revolutionary Approach to Customer Service
Recommended by Vivek Garipalli, and 1 others. See all reviewsRanked #3 in Customer Service, Ranked #47 in Service — see more rankings.
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.
Written in the parable style of The One Minute Manager, Raving Fans uses... more
Written in the parable style of The One Minute Manager, Raving Fans uses... more
Reviews and Recommendations
We've comprehensively compiled reviews of Raving Fans from the world's leading experts.
Vivek Garipalli Short, simple, highly effective. (Source)
Rankings by Category
Raving Fans is ranked in the following categories:
- #60 in Social Media Marketing
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