In this episode of The School of Greatness, Jesse Cole discusses how he built the Savannah Bananas into a billion-dollar brand by prioritizing fan experience over revenue maximization. Cole explains his "Fans First" philosophy, which includes keeping ticket prices accessible despite massive demand, refusing outside investment to maintain family control, and measuring success by emotional connection rather than financial metrics.
Cole shares how the Bananas transform live sports entertainment by treating each game as a weekly production, drawing inspiration from Saturday Night Live and Walt Disney's approach to theme parks. He discusses building a diverse team of performers, implementing systematic creative processes, and establishing governance structures to protect the company's values beyond his lifetime. The conversation also explores Cole's personal leadership journey, his commitment to balancing business growth with family life, and his vision for creating a brand that serves billions of fans over the next century.

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Jesse Cole's business approach centers on a radical "Fans First" philosophy that prioritizes fan experience over revenue maximization, even with explosive growth and a five million person waitlist.
Cole maintains ticket prices at $40–$60 with no hidden fees, despite having the demand to charge far more. He originally offered all-inclusive tickets at $15 with unlimited food and drinks, creating immediate excitement and sellouts. Cole resists pressure to monetize the waitlist or raise prices according to demand, empathizing with fans who have waited years for tickets. While premium VIP experiences are available, base ticket prices remain accessible to keep the core experience inclusive.
Cole has declined TV deals, premium sponsorships, and aggressive pricing to maintain focus on fan joy rather than shareholder returns. "My point is every other league…they've got to extract value from the fans. What we've got to figure out is how to serve more fans, and how to do it."
Having grown from a $3–4 million operation to a billion-dollar brand, Cole has deliberately avoided outside investment or going public. He insists on family control, believing investors would force decisions that prioritize money over fans. Profitability comes through merchandise, brand partnerships, and loyal fans, not financial engineering. Cole hopes to keep the venture under family stewardship with governance safeguards ensuring future leaders cannot deviate from the "Fans First" ethos, no matter how lucrative a buyout might be.
Cole measures success by emotional and experiential terms, not financial metrics. "How are you growing fans?" drives every decision. He tracks fans served—from 100,000 in the early days to 3.4 million already sold for 2026—with the aim of reaching "billions of fans over a century."
Leadership focuses on engineering memorable, joyful moments: high-fives, thank you notes, and pre-game meet-and-greets take precedence over transactions. Game days begin hours before the first pitch with "activation stations" where staff greet fans, organize sing-offs, and throw out t-shirts. Cole personally spends several innings in the upper deck each game to ensure everyone feels valued, staying hours after games to thank fans until the last person leaves. This emotional investment brings personal fulfillment as fans routinely express gratitude and share stories of joy, which Cole views as the ultimate reward and strongest assurance the business will endure.
The Savannah Bananas redefine live sports entertainment by combining rigorous production standards, creative constraints, and diverse talent, all orchestrated around a systematic, show-driven approach.
Cole draws inspiration from "Saturday Night Live," treating each game as an evolving live production. Every week is a creative sprint: Tuesdays begin with idea sessions, followed by script writing, blocking, choreography, and rehearsals on a dedicated field in Savannah. Each game features 10 to 15 entirely new sequences, meaning a six-game weekend involves creating nearly 100 distinct segments. This relentless pace demands vast creativity and continuous revision, with teams traveling to different stadiums and adapting routines to each venue's specific setup.
Cole channels Walt Disney's philosophy of "plussing the show," obsessively refining every aspect. He studies audience behavior to identify what delights or bores, which led him to rethink traditional baseball's slow pace. Cole and his team identified the dullest aspects of standard games and instituted a policy of doing the "exact opposite"—redefining rules, collapsing downtime, and pushing boundaries.
Constraints drive creativity, whether performing on cruise ships, in massive football stadiums, or developing new entertainment formats. Production is managed in-house for total control and flexibility. Cole takes cues from Steve Jobs and Apple: say no to diversions, concentrate on refining the main event, and maintain alignment with core values.
The Bananas employ 160 players, 150 cast members, and more than 200 traveling staff across six teams, all offered year-round pay and benefits. The cast includes Broadway-caliber singers who also pitch, breakdancers, professional jugglers, acrobats, and contortionists—each integrated as a core part of the baseball-plus-entertainment ethos. Innovation becomes contagious within the team, with players like Ziggy elevating standards with behind-the-back catches and D.R. Meadows performing backflips and barehanded grabs. This culture of continuous improvement keeps performances fresh for audiences while inspiring the company itself.
Jesse Cole's leadership is deeply intertwined with his commitment to family, illustrating how entrepreneurial growth and meaningful relationships can coexist.
Cole refuses to let business overtake his role as father and husband, often missing games to be with his children so they know they come first. When touring, the Cole family stays together in a single hotel room. Cole maximizes moments with his children, choosing impromptu games or jumping fully dressed into the pool over answering work demands. His leadership style is built on delegation and trust, accepting that perfection isn't possible but being present for his family matters most.
Emily Cole has been integral to the Bananas' story. After marrying Jesse in 2015, they inherited a financially floundering team, went into deep debt, and sold their house at Emily's suggestion to fund the operation. The couple practices "roses and buds"—celebrating wins and sharing hopes for the future—choosing to focus on positivity rather than negativity.
Emily spearheaded the Bananas Foster initiative after realizing 400,000 children in the U.S. lack permanent homes. The Coles have adopted two children and continue to foster, demonstrating how business goals and family expansion can coexist. Jesse recognizes Emily's ability to lead with heart and courage, driving both family and business forward.
Cole's drive stems from a lonely childhood as an only child with few friends and a deep fear of irrelevance. His quest for attention manifested as humor and disruption, earning 26 detentions in seventh grade. He realized that feeling seen and loved made him feel alive—a realization that fuels his mission to ensure every fan and team member experiences visibility and affection.
His family history further shaped his approach. Cole's father never verbalized love and his birth mother was absent after a divorce. Baseball became the cornerstone of his relationship with his father, cementing the belief that authentic connection is built through shared presence. Cole now prioritizes expressing love to his own children daily, striving to give them the joy and affirmation he once lacked.
Jesse Cole exemplifies a commitment to building a lasting brand, focusing on sustainable growth, a safeguarded mission, and success defined by genuine impact rather than financial milestones.
Cole resists rapid, large-scale growth in favor of building something enduring. He refuses to sell ten million tickets by 2028, explaining that such accelerated expansion would "dilute your product." Cole outlines a vision to impact one billion fans over a hundred years, not with a quick sprint but through incremental and sustainable progress.
He draws lessons from Boston Market and Quiznos, highlighting the pitfalls of rapid expansion which led to decreased quality. Cole contrasts this with businesses like Costco and Chick-fil-A that strategically grew while maintaining core values, observing that obsessing over fans and prioritizing excellence over scale creates enduring organizations.
Cole is establishing structural safeguards to ensure the "Fans First" philosophy survives beyond his tenure. He envisions legal and organizational mechanisms that permanently enshrine priorities such as fair ticket prices, equitable player compensation, and commitment to fan experience. Cole is adamant that every decision must answer "What's best for fans?"—never "How do we maximize revenue?"
Cole measures achievements by impact, not balance sheets. He's proud to have played in front of 3.4 million fans this year, but his focus remains on spreading joy to billions worldwide. The company tracks qualitative markers: a five million person waitlist, 40 million social media followers, and fan testimonials. Cole purposely distances himself from financial valuation, centering instead on the brand's purpose and enduring legacy, envisioning a company that delivers joy for centuries.
Jesse Cole reflects on how Walt Disney's philosophies have shaped the Bananas' model for engaging fans through continuous innovation, authentic connection, and creative control.
Cole embraces Disney's belief that creative projects are never finished, internalizing the mindset of always asking, "What's wrong with this?" Disney's philosophy of "plussing"—endlessly enhancing the guest experience—directly informs Cole's leadership. The Bananas commit to reinvention at every level, running experimental events and rejecting the idea of resting on past success. Cole feels stagnation and complacency, not outside competition, are the true threats to continued achievement.
Disney's legacy influences Cole's philosophy toward fan relationships. Cole notes that Disney's first shareholder call focused predominantly on creating devoted fans, not just transactions. Disney's passion for "walking the parks every day, shaking people's hands and asking what's missing" guides Cole's approach. He recognizes the difference between transactional customers and Disney-like fans, noting that Bananas supporters exhibit loyalty on a Disney scale.
Cole adopts Disney's hands-on, obsessive approach to maintain consistent vision and high quality across every event. Like Disney, Cole seeks to innovate beyond budget constraints, prioritizing fan experience even when the numbers don't obviously add up. He references Disney's insistence on putting on a Christmas parade at Disneyland despite being at capacity, arguing, "We got to give them a reason to want to come back."
1-Page Summary
Jesse Cole’s approach to business revolves around a radical “Fans First” philosophy that prioritizes fan experience above all else, even in the face of explosive growth and immense demand.
Cole rejects standard industry practices aimed at maximizing revenue from fans. Even with a five million person waitlist and the ability to charge far more, ticket prices remain firmly at $40–$60, with no added ticket, convenience, or service fees. Early on, Cole made every ticket all-inclusive, offering admission with unlimited burgers, hot dogs, chicken sandwiches, drinks, popcorn, and dessert for a flat $15. This pricing model created immediate excitement and rapid sellouts. Cole insists on simplicity and transparency—no hidden charges, no shipping or tax add-ons—because it’s what’s best for fans, not just what the industry expects.
Despite ongoing pressure to monetize the waitlist or increase prices according to supply and demand, Cole resists. He empathizes with fans—including single mothers and families who have waited for tickets—and refuses to raise prices simply because demand has exploded. While small adjustments are sometimes necessary due to rising costs or the need to take care of players, he maintains that minimal, accessible pricing remains a guiding principle. Premium experiences such as VIP backstage tickets and packages are available to meet specific fan demand, but base ticket prices stay affordable so that the core experience remains inclusive.
Cole further avoids saturating the team’s ecosystem with sponsorships or TV rights deals that prioritize third-party revenue over the fan experience. Offers for TV network deals, premium sponsorships, and aggressive pricing have all been declined to maintain focus on joy and value for fans, rather than chasing quarterly returns for shareholders. “My point is every other league…they’ve got to extract value from the fans. What we’ve got to figure out is how to serve more fans, and how to do it.”
Having grown from a $3–4 million “wooden bat league” to a billion-dollar brand, Cole has deliberately avoided outside investment, venture capital, or going public. He insists on family and team control, believing that introducing outside investors would mean surrendering the company’s core mission to make decisions solely for fans. Jesse rejects any possibility of selling or taking a minority investor, stating, "Never. There's nothing. And again, I know that's crazy...they're playing a different game. They're playing for money."
Profitability is sustained through merchandise, brand partnerships, and fiercely loyal fans, not through financial engineering or speculative growth tactics. Cole’s vision is to ensure business health without sacrificing what makes the enterprise unique. He hopes to keep the venture under long-term family stewardship, with governance safeguards ensuring that future leaders cannot deviate from the “Fans First” ethos, no matter how lucrative a buyout or new investor opportunity might be. “No matter what you do, you have to do it for the fans.”
Cole measures success in emotional and experiential terms—not by financial metrics. “How are you growing fans?” is the question that drives every decision. Ticket sales are a point of pride only as a measure of fans served: from 100,000 in the early days, to 500,000 a year later, one million in 2024, 2.2 million in 2025, and 3.4 million already sold for 2026. The aim is not a finite number but “billions of fans over a century.”
Leadership and staff dedicate themselves to engineering memorable, joyful moments for fans: high-fives, thank you notes, and pre-game me ...
The "Fans First" Business Philosophy
The Savannah Bananas redefine live sports entertainment by combining rigorous production standards, creative constraints, and a uniquely diverse ensemble of talent, all orchestrated around a systematic, show-driven approach pioneered by Jesse Cole.
Jesse Cole draws inspiration from "Saturday Night Live," treating each Bananas game as an evolving live production rather than a repetition of the same show. Every week is designed as a creative sprint: Tuesdays begin with idea sessions, followed by script writing, blocking, choreography, and host meetings. The cast and crew rehearse on a dedicated field in Savannah, mastering hundreds of new elements before traveling to a different stadium, where further rehearsals adapt the routines to different video boards, acoustics, and spatial configurations.
Each game night features 10 to 15 entirely new sequences, meaning a six-game weekend involves creating and executing nearly 100 distinct segments. This relentless pace demands vast creativity, continuous innovation, and ongoing revision, pushing performers and production teams to deliver a fresh and unpredictable experience for fans at every event.
The process is meticulous, requiring precise teamwork: days start as early as 9 a.m., with players and cast sharing rehearsal space and often improvising with new choreography or promotional stunts. In addition to core rehearsals in Savannah, travel to new stadiums drives further adaptation as the team synchronizes the show's flow with each venue's specific setup, culminating in an intense effort to deliver a seamless performance regardless of conditions.
Jesse Cole channels Walt Disney’s philosophy of "plussing the show," obsessively refining every aspect for fan enjoyment. Like Disney, Cole studies audience behavior to identify what delights or bores, even capturing attendance patterns at 30-minute intervals. This ongoing analysis led him to rethink the hot dog analogy—the hot dog (baseball game) must be as appealing as the condiments (entertainment).
Cole recognized that fans often left standard games early due to slow pace or boredom, prompting a systematic redesign. He and his team identified the dullest aspects of traditional baseball, wrote copious lists of potential fixes, and instituted a policy of doing the "exact opposite" of what’s normal—redefining rules, collapsing downtime, and pushing boundaries with new and sometimes misunderstood ideas.
Constraints drive creativity: when limited by rules, venue, or tradition, the Bananas innovate, whether performing on cruise ships, hosting games in massive football stadiums, or developing new five-day entertainment formats. Production values are managed in-house, from merchandising to event setup, giving total control and flexibility to continually iterate and improve.
Attending to small details—such as ensuring microphones are always ready—reflects the team’s commitment to seamless, immersive experiences. Control and focus are valued, with Cole taking cues from Steve Jobs and Apple: say no to diversions, concentrate effort on refining the main event, and maintain alignment with core values.
The Bananas bring together a vast and varied ensemble to enrich their ...
Entertainment Innovation and Production Excellence
Jesse Cole’s leadership path is deeply intertwined with his commitment to family, illustrating how entrepreneurial growth and meaningful relationships can coexist. The Cole family’s journey is defined by intentional choices that prioritize presence, love, and shared moments, even amid business challenges.
Jesse Cole is at the helm of Banana Ball’s explosive growth, yet he refuses to let business overtake his role as a father and husband. Cole often balances the rigors of Banana Ball travel with family time, at times missing games to be with his children or planning surprise trips to prioritize quality time. Despite leading six teams and orchestrating new shows in different cities, Cole explains he will miss professional obligations so his kids know they come first. He fears the day his arrival does not elicit their excited greeting—a reminder to remain present and engaged.
When touring, the Cole family stays together in a single hotel room, emphasizing togetherness in non-traditional circumstances. Mornings begin with rehearsals and meetings, and nights end with shows. Emily handles family logistics, ensuring their children receive love despite the packed schedule. These arrangements are challenging; Cole admits he isn't always as available as he wants to be but insists on maximizing moments with his children—choosing impromptu games or jumping fully dressed into the pool over answering work demands.
Cole’s leadership style at Banana Ball is built upon delegation and trust. He leans on a team refined over the years to keep the operation running, accepting that perfection isn’t possible but being present for his family matters most. He aims for his children to remember adventures, spontaneity, and shared joy, keeping foundational human connection central both at home and in business.
Emily Cole has been integral to the Savanna Bananas and Banana Ball’s story. After marrying Jesse in 2015, the couple inherited a financially floundering team. They went into deep debt, sold their house at Emily’s suggestion, and slept on an air mattress in an old garage to fund the operation. Emily’s commitment meant leaving her own close-knit family and plunging into uncertainty with Jesse, emblematic of their partnership’s trust and resilience.
Daily life as a couple includes the ritual of exchanging “roses and buds”—celebrating wins and sharing hopes for the future. Even when separated by time zones, they send these reflections via text, choosing to focus conversation on positivity, growth, and anticipation rather than negativity or resentment. This focus strengthens their connection despite the stressors of business and travel.
Emily’s empathy and drive for service guided the couple’s next chapter in purpose: She spearheaded the Bananas Foster initiative after realizing 400,000 children in the U.S. lack permanent homes. During the pandemic, after extensive research on foster care, Emily convinced Jesse to open their home to fostering children. The Coles have since adopted two children and continue to foster, demonstrating how business goals and family expansion can coexist. Emily’s upbringing in a deeply connected family instilled in her the importance of stability and love for every child, and she brought this vision into their expanding household. Jesse recognizes and admires Emily’s ability to lead with heart and courage, driving both the family and the business forward.
Jesse Cole’s dri ...
Personal Leadership Journey and Family Integration
Jesse Cole and his organization exemplify a commitment to building a lasting, impactful brand, focusing on sustainable growth, a safeguarded mission, and success defined by genuine impact rather than financial milestones.
Jesse Cole resists the temptation of rapid, large-scale growth in favor of building something enduring. When asked about selling ten million tickets by 2028 without raising prices, he flatly refuses, explaining that such accelerated expansion would “dilute your product” and sacrifice quality. Cole’s organization currently consists of six teams, all successful and filling stadiums, but he is mindful that rapid proliferation would undermine the standard and distinctive experience established over years. He outlines a vision to eventually impact one billion fans—not with a quick sprint, but over the course of a hundred years. Cole prefers incremental and sustainable progress, focusing on ensuring a great show and experience for every fan, year after year, rather than chasing ticket sales records.
Cole draws lessons from the failures of companies like Boston Market and Quiznos, highlighting the pitfalls of rapid, unfocused expansion which led to decreased quality and loss of what originally made them special. He observes that many failed sports leagues—despite superior talent—fell apart because they prioritized sponsors and TV rights over unique fan experiences, seeking quick commercial success at the expense of building something meaningful. Cole contrasts this with businesses like Costco and Chick-fil-A that strategically grew while maintaining their core values and customer focus. For him, history shows that obsessing over fans and prioritizing excellence over scale creates enduring organizations.
Cole is focused on establishing structural safeguards to ensure that the company’s “Fans First” philosophy survives beyond his tenure. Rather than building succession plans geared toward profit extraction, he envisions legal and organizational mechanisms that will permanently enshrine priorities such as fair ticket prices, equitable player compensation, and a relentless commitment to the fan experience. Cole rejects pressures to introduce hidden fees, excessive sponsorships, or TV rights purely for increased revenue. He is adamant that every creative, hiring, or strategic decision must answer the question, “What’s best for fans?”—never “How do we maximize revenue?”
This mission to put fans first is embedded deeply within the company culture, and Cole cautions that even a single departure—such as prioritizing profit over fans—can erode the essence that brought people together from the earliest days, when they sold just two tickets. He references examples in the business world where companies, after being sold to private equity or going public, lost their soul, mission, and employee enthusiasm—transforming inspiring workplaces into institutions focused ...
Long-Term Vision for an Enduring Brand
Jesse Cole, founder of the Savannah Bananas, reflects on how Walt Disney’s philosophies have shaped his own innovative leadership and the Bananas’ model for engaging fans. Through embracing Disney’s ideas of continuous innovation, focusing on authentic fan connection, and maintaining creative control to ensure quality, Cole creates a unique and ever-evolving baseball experience.
Jesse Cole embraces Walt Disney’s belief that creative projects are never finished. He learned from Disney’s approach to Disneyland—as an ever-evolving creation—by internalizing the mindset of always asking, “What’s wrong with this?” to find opportunities for constant improvement. Disney’s philosophy of “plussing,” or endlessly enhancing the guest experience, directly informs Cole’s leadership. Cole explains, “You’re always thinking about plusing,” inspired by Disney’s notion that Disneyland is a “living, breathing thing” and will “never be complete.” Disney called every aspect of his projects “the show,” and Cole applies this thinking not only to the games but to every part of the fan journey.
The Bananas’ plussing methodology extends to analyzing every aspect of their games and fan experience, redesigning and testing everything from the rules of Banana Ball to pre-game shows, dance routines, and post-game engagement. Cole recounts running experimental events such as “grandma beauty pageants,” “flatulence fun nights,” and encouraging dancing players, all aimed at drawing fans’ attention and joy in the spirit of fun. The organization commits to reinvention at every level—game rules, pre-show experience, in-game inventions, and ongoing post-game fan engagement—rejecting the idea of resting on past success. Cole feels stagnation and complacency, not outside competition, are the true threats to continued achievement.
Cole credits his “failure every step of the way” as essential, noting his decade-long effort to win over fans for a minor league team before the Bananas. He observes that, like Disney, the team’s obsession with constant reinvention is “in our DNA,” keeping excitement alive and helping the Bananas go from humble beginnings to sold-out games. Cole’s “fear of boredom” and settling for the status quo pushes him and his team to always seek new ways to entertain.
Walt Disney’s legacy also influences Cole’s philosophy toward fan relationships. Cole notes that Disney’s first shareholder call focused predominantly on creating devoted fans, not just increasing transactions or pleasing customers. Disney’s passion for understanding the experience “walking the parks every day, shaking people’s hands and asking what’s missing,” guides Cole’s approach to Banana Ball. He adopts the same devotion, noticing, “Everyone’s chasing customers. Customers are transaction. But fans never leave.” Cole recognizes the difference between transactional customers and Disney-like fans, with Bananas supporters exhibiting loyalty on a Disney fan scale—some even tattooing every team on their bodies.
Cole believes in breaking down barriers and cultivating authentic, accessible connections with fans through transparency, openness, and storytelling. The Bananas make themselves extremely accessible to fans, believing that genuine connection and joy can on ...
Walt Disney's Influence
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