In this episode of On Purpose with Jay Shetty, Shetty addresses questions about forgiveness—both of oneself and of others. He explores how to distinguish between guilt stemming from genuine harm versus societal judgment, particularly around non-traditional life choices like custody arrangements. Shetty discusses the gradual nature of self-forgiveness, emphasizing that healing requires self-compassion rather than harsh judgment, and explains how to release responsibility for circumstances beyond your control.
The episode also covers forgiving others when direct communication isn't possible due to death, estrangement, or their refusal to engage. Shetty presents practical approaches like letter-writing to express unexpressed emotions and explains how forgiveness serves personal liberation rather than excusing harm. Additionally, he outlines stages of rebuilding trust after betrayal and clarifies that starting new relationships at "zero trust" reflects healthy discernment. Throughout, Shetty frames forgiveness as a personal healing journey focused on growth and reclaiming agency, not obligation or erasure of painful experiences.

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Self-forgiveness requires distinguishing between guilt rooted in genuine harm and guilt stemming from societal judgment. Research by Sarah DeJuan and colleagues reveals that identical parental behaviors are judged more harshly when performed by mothers rather than fathers, showing that much of the guilt people feel may come from social stigma rather than actual moral failure. If your self-doubt stems primarily from external judgment rather than true relational disconnect, you don't owe anyone an apology. Understanding the source of your feelings clarifies whether you need self-forgiveness or simply need to resist unnecessary self-blame.
Forgiving yourself is a gradual process that benefits from self-compassion rather than harsh self-discipline. Marcus Aurelius advised treating personal shortcomings like tending to a wound—with gentle care, not disgust or harsh judgment. Healing from deep emotional wounds takes time, and ongoing self-questioning is a natural response to painful decisions, not a sign of failure. Moving too quickly or being overly harsh only prolongs suffering. The goal is honest, gradual healing that allows you to bring your best energy to other relationships.
Self-forgiveness also means letting go of responsibility for things outside your control. When important aspects of life were deliberately hidden from you, the responsibility lies with the deceiver, not with you for failing to discover the secret. Psychologist Ronny Janoff-Bulman explains that after traumatic events, people often seek control by turning guilt inward, but this creates an exhausting and unfair burden. Moving from self-blame to self-compassion involves recognizing that with the information you had at the time, you couldn't have prevented the outcomes. Understanding this difference frees you to begin healing without carrying unnecessary guilt.
Forgiving someone who is absent, unaccountable, or deceased can be one of the most challenging forms of healing, yet paths to peace still exist—centered on expression and personal growth rather than dialogue.
When you cannot speak to someone due to death, estrangement, or their refusal to engage, traditional confrontation isn't an option. The answer lies in shifting focus from receiving answers to giving voice to unexpressed emotions. The story of Itaru Sasaki's Wind Phone in Japan offers a powerful example: after losing his cousin, Sasaki installed a disconnected phone booth where he could speak to his relative, believing the wind might carry his words. After a tsunami, thousands of mourners visited, needing to give shape to unsaid feelings.
One recommended practice is writing a letter to the person you've lost, including everything unsaid—love, anger, disappointment, gratitude, confusion. The goal isn't to provoke a response but to voice what hasn't found a home and relieve the burden of unexpressed emotions. Often, closure is less about receiving something from the person who wronged you and more about giving yourself the freedom to express and release what was left behind.
True forgiveness in the absence of the other person means moving from an expectation of apology or justice to an acceptance that healing is self-driven. When someone avoids acknowledgment, waiting for them to act can perpetuate your suffering. As Jay Shetty notes, embracing your own healing prevents wounds from hindering your ability to love yourself or trust others. Forgiveness is not about justifying another's actions but releasing the hold that pain has on your well-being. Personal transformation through reflection and expression becomes a kind of justice that is uniquely yours—a lasting testament to your resilience and healing.
Personal decisions around custody, divorce, and relationships often provoke intense social scrutiny, making it important to separate external judgment from authentic self-assessment.
Non-traditional custody and life choices made thoughtfully shouldn't induce guilt. Research by psychologist Robert Epstein finds that strong parent-child relationships depend on quality connection, emotional presence, and warmth—not custody structure or living arrangements. Moreover, Sarah DeJuan's study revealed that identical parenting behaviors are judged more harshly when performed by mothers, showing that much criticism stems from gender bias rather than fair accountability. Recognizing such biases is crucial to evaluating yourself sincerely rather than absorbing unfair blame.
Authentic self-reflection involves honestly examining your own roles and patterns. One caller shares her process of asking, "What didn't I do? What did I ignore? What boundaries did I fail to set?" As Jay Shetty highlights, this signifies healthy self-reflection and learning for future growth. However, this self-examination shouldn't morph into self-blame. There's a core distinction between reflecting on what could have been done differently and believing "I deserved this." Shetty affirms that personal imperfections don't make you deserving of betrayal or harm. Genuine accountability means embracing lessons learned without internalizing societal criticism or adopting undeserved guilt.
Rebuilding trust is a nuanced process that unfolds in distinct stages, allowing individuals to move at their own pace after experiencing betrayal or meeting someone new.
Trust after betrayal exists on a spectrum and can be rebuilt gradually. The initial stage is transactional trust, where both parties demonstrate reliability by doing what they say. When this is firmly established, relationships may move into reciprocal trust, where trust flows freely and both people support each other without tallying favors. The highest level is unconditional trust, which is extremely rare and shouldn't be expected or given prematurely. Placing this level of trust in someone who hasn't proven their reliability can intensify the pain if betrayal occurs.
When meeting new people, you start at zero trust—not trusting or distrusting. Beginning at zero is about discernment, not skepticism. Trust should develop gradually as the other person demonstrates trustworthiness through their actions, creating a more stable foundation and helping to mitigate the intensity of pain from potential betrayals. Being direct about your past experiences and ongoing healing fosters authentic connection. Acknowledge your journey by stating, "I went through something huge and I'm still navigating it." Anyone worthy will meet you where you are, and this transparency allows relationships to develop on a foundation of honesty and respect.
Forgiveness is a personal journey of healing rather than a requirement, offering individuals a way to reclaim their lives after betrayal.
Forgiveness serves to free the individual who was hurt, not to absolve the other party of responsibility. By choosing forgiveness, people prevent betrayal from continuously defining their lives and future relationships. One caller shares that she realized she didn't want her experience to define her anymore. Moving forward becomes a personal act of freedom, not a statement that the betrayal was justified. There's a distinction between forgiveness and reconciliation—one can forgive to heal without restoring trust or the relationship itself.
Healing doesn't demand that painful experiences be erased from memory or that hurt disappear forever. Jay Shetty notes that even after a long time, feelings connected to the experience can suddenly return, and this is a normal aspect of human neurology. Fluctuations in emotion are part of trauma processing and not indications of failure to progress. The goal is to integrate pain into your narrative and use it for growth, not to banish it completely.
Personal growth arises from self-reflection, recognizing patterns, setting better boundaries, and making new choices. One caller now asks herself: "What didn't I do? What boundaries did I fail to set? What has this pain told me about myself?" She takes responsibility for her own actions without assuming responsibility for the actions of the person who caused her pain. Shetty affirms that empowerment emerges from choosing how to become stronger and wiser because of adversity, rather than being defined by the harmful actions of others. By looking honestly at your own responses while refusing to let self-awareness become self-blame, you reclaim agency and shape your future beyond the pain.
1-Page Summary
Self-forgiveness often requires confronting whether guilt is rooted in genuine harm or in societal judgment. Consider if your worry stems from public perception—such as social stigma—or from a real disconnect in relationships. For example, research by Sarah DeJuan and colleagues shows that identical parental behaviors are judged differently based on the parent's gender. Participants judged mothers more harshly than fathers for identical actions, rating them as less responsible, less moral, and poorer parents. This bias shows that the guilt parents (and others) often feel may be rooted more in social standards and stigma than in objective moral failure.
If your self-doubt comes mostly from stigma, you don’t owe anyone an apology. Statuses such as custody arrangements, on their own, do not make you a bad parent or person. Even if your concern is about something deeper than public perception, guilt does not make you more or less valuable to those you love.
Before seeking self-forgiveness, assess whether your sense of shame is prompted by external judgment or reflects a true relational disconnect. Understanding the source of your feelings clarifies the true need for self-forgiveness versus resisting unnecessary self-blame.
Forgiving yourself is a process that benefits from self-compassion and patience. Personal shortcomings should be treated gently, like tending to a wound, rather than with harsh self-discipline. Marcus Aurelius advised, when falling short of personal standards, to try again with the gentle care one would give to a wound—not with disgust, discouragement, or harsh self-marching.
People often worry about taking too long to move on or think they are “doing it wrong” if they can't quickly resolve their guilt. Healing from deep emotional wounds is not immediate; a wound that cuts deeply doesn't transform into a positive memory just because you’ve checked certain boxes or learned important lessons.
Ongoing self-questioning and recurring doubt are natural responses after painful decisions or losses and are signs of genuine care. Experiencing light and heavy days is not a sign of failure to move forward. Recognize these feelings as part of the human process of caring and healing.
Forgiving yourself and letting go of regret and resentment is difficult, and both require practiced gentleness. Moving too quickly or being overly harsh only prolongs suffering. The goal is not quick resolution, but honest, gradual healing that allows you to move forward and bring your best energy to other relationships.
Forgiving yourself also means letting go of responsibility for things outside your control. Sometimes people blame themselves for not noticing deception or not preventing painful events, such as discovering infidelity after a partner’s ...
Self-Forgiveness and Releasing Guilt and Self-Blame
Forgiving someone who is absent, unaccountable, or deceased can be one of the most challenging forms of healing. The inability to communicate directly often complicates closure, yet paths to peace still exist—centered on expression and personal growth, rather than dialogue or reciprocation.
When someone’s actions deeply shape your life, but you cannot speak to them—due to death, estrangement, or refusal to engage—traditional confrontation or conversation is not an option. As one caller asks: How do we forgive those we can no longer speak to, and how do we apologize to ourselves and the “ghost”?
The answer lies in shifting the focus from receiving answers to giving voice to unexpressed emotions. The story of Itaru Sasaki’s Wind Phone in Japan offers a moving example: after losing his cousin, Sasaki installed a phone booth in his garden and spoke to his relative through a disconnected phone, believing the wind might carry his words. After a tsunami, thousands of mourners visited, needing to give shape to unsaid feelings, whether or not they were heard.
One recommended practice is to dedicate time to write a letter to the person you’ve lost or to whom you cannot speak. This letter can include everything unsaid—love, anger, disappointment, gratitude, confusion. Reading the letter aloud or keeping it as a private document allows you to externalize emotions and memories that would otherwise remain unspoken. The goal isn’t to provoke a response or control an outcome; it’s about voicing what hasn’t found a home and putting unresolved energy into the universe.
Articulating honest feelings, whether they involve forgiveness, fury, longing, or sorrow, is not meant to force a specific result. Instead, it’s a self-gift: the chance to ensure you haven’t left anything unsaid, to relieve the burden of unexpressed emotions, and to move forward. Often, closure is less about receiving something from the person who wronged you, and more about giving yourself the freedom to express and release what was left behind.
True forgiveness in the absence of the other person means moving from an expectation of apology, justice, or dialogue to an acceptance that healing is a self-driven process.
When the party responsible for harm avoids acknowledgment or refuses to engage—whether by absence or by remaining stuck in denial—waiting for them to act can perpetuate your suffering. As Jay Shetty notes, embracing your own ...
Forgiving Others When Closure Is Impossible
Personal decisions around custody, divorce, and relationships often provoke intense social scrutiny and internal reflection. The accounts shared by callers and hosts highlight the importance of separating external judgment from authentic self-assessment and owning one’s choices without misplacing blame.
Non-traditional legal, custody, and life choices made thoughtfully and with everyone’s best interest in mind should not induce guilt. The first caller describes the complex decision to give custody of her son to her ex-husband as part of a mutual divorce, emphasizing that the choice was not made lightly or solely for her own benefit. She now contends with doubts and judgment from others, questioning the goodness of her motherhood and whether it is acceptable not to feel bad about her decision.
Research and expert advice offer reassurance that effective parenting isn’t determined by legal or administrative arrangements. Studies, such as those led by psychologist Robert Epstein, find that the cornerstones of strong parent-child relationships are quality connection, emotional presence, and warmth—not custody structure or living arrangements. Top-rated parenting practices include love and affection, supporting the child, physical affection, and one-on-one quality time. Other critical factors are managing one’s own stress and maintaining a functional relationship with the co-parent, further illustrating that legal custody is not a measure of parenting quality.
Moreover, there are notable double standards in societal judgment. Another study by Sarah DeJuan found that identical parenting behaviors are judged more harshly when performed by mothers rather than fathers, labeling mothers as less responsible or moral for the same actions. Recognizing such biases is crucial to distinguish between fair accountability and criticism rooted in gender or class prejudice, empowering individuals to evaluate themselves sincerely rather than absorbing unfair blame.
Authentic self-reflection involves honestly examining one’s own roles and patterns—such as unset boundaries, ignored red flags, or repeated dynamics. One caller shares her journey of asking, “What didn’t I do? What did I ignore? What ...
Distinguishing Between External Judgment and Genuine Personal Accountability
Rebuilding trust is a nuanced process that unfolds in distinct stages. These stages allow individuals to move at their own pace, cultivating bonds in a way that feels safe and authentic after experiencing betrayal or meeting someone new.
Trust after betrayal is not an all-or-nothing proposition. Instead, trust exists on a spectrum and can be rebuilt gradually.
The initial stage of rebuilding trust is transactional trust. This means both parties demonstrate reliability by doing what they say and saying what they do. For example, if someone promises to show up or call, they follow through, and you reciprocate. This consistency forms the basis for measuring and rebuilding trust after it’s been broken.
When transactional trust is firmly established, the relationship may move into reciprocal trust. In this stage, trust flows freely, and both people go out of their way for each other without tallying favors. It’s a mutual, selfless exchange where you trust the other will support you as you will support them. This stage is where most strong bonds form, but sometimes people try to jump to this level prematurely.
The highest level is unconditional trust, which is extremely rare and akin to the trust a healthy child has in a parent. It’s a “God-level” trust and not something we should typically expect or give to others prematurely. Placing this level of trust in someone who hasn’t proven their reliability can intensify the pain if betrayal occurs, as the gap between expectation and reality becomes acutely painful.
When meeting new people, it’s important to recognize you start at zero trust—not trusting or distrusting. Some individuals project instant trust onto others based on superficial qualities such as appearance, job, or speech, but true trust isn’t established at first sight. Beginning at zero is about discernment, not skepticism or cynicism, and it’s not starting at a deficit.
Trust should develop gradually as the other person demonstrates trustworthiness through their actions. ...
Rebuilding Trust Through Stages
Forgiveness is a personal journey of healing rather than a requirement placed on those who have been hurt. It is not about condoning harmful actions or diminishing their impact; rather, it offers individuals a way to reclaim their lives and direction after betrayal.
Forgiveness serves to free the individual who was hurt, not to absolve the other party of responsibility or declare their actions acceptable. By choosing forgiveness, people prevent betrayal from continuously defining their lives and future relationships. Caller #4 shares that for a long time, her mind stayed trapped in the cycles of injustice and anger, her life seemingly on hold because of someone else's actions. Over time, she realized she did not want this experience to define her anymore.
Moving forward becomes a personal act of freedom, not a statement that the betrayal was justified. The purpose of forgiveness is to stop allowing pain from another's actions to occupy your mind and heart, rather than excusing or forgetting the wrongdoing. It’s about taking the next step in life without carrying the weight of another’s betrayal. There is a distinction between forgiveness and reconciliation; one can forgive to move on and heal without restoring trust or the relationship itself.
Healing does not demand that the painful experience be erased from memory, nor does it expect hurt to disappear forever. Painful memories can resurface unexpectedly, triggered by certain moments or reminders. Jay Shetty cites psychological findings: even after a long time, feelings connected to the experience can suddenly and fully return, and this is a normal aspect of human neurology.
Fluctuations in emotion are part of trauma processing and are not indications of failure to progress. Caller #4 admits some days feel light and others are still angry. Jay Shetty reassures that this emotional variability is not a failure to move on but a reflection of ongoing healing. The goal is to integrate pain into one's narrative and use it for growth, not to banish it completely or suppress its return.
Personal growth arises from self-reflection, re ...
Forgiveness as Healing, Not Obligation
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