Book SummaryWho Will Do What by When, by Tom Hanson and Birgit Zacher Hanson

1-Page Summary1-Page Book Summary of Who Will Do What by When

Detrimental viewpoints and their influence on performance.

This part of the text emphasizes that harboring pessimistic views of one's capabilities can restrict one's possibilities and lead to the manifestation of those very limitations. The authors contend that a reassessment of our perspectives can reveal new opportunities that result in enhanced outcomes.

Recognize that your perceptions may not reflect reality

Our assessments of others and their abilities are frequently obscured by the biases and viewpoints we hold. Hanson and his co-author suggest that you scrutinize your convictions by comparing them with factual evidence to assess their validity.

It's possible to view your team as lacking enthusiasm and motivation; however, the root of the issue may lie in ambiguous instructions or other hidden factors.

The authors emphasize the significance of understanding that characterizations of a team as lacking motivation or initiative typically stem from personal viewpoints rather than factual data. Our understanding of situations is influenced by individual filters that can distort our perception. Jake initially believed that the lackluster performance was due to what he saw as a lack of motivation and dedication among his team members. Under the tutelage of a mentor, he acknowledged the possibility that his viewpoint was not entirely accurate. Upon a deeper analysis of the situation, he identified several root causes for their difficulties: Bill was grappling with health complications, Tad required further development of his skills, and Jean was dealing with private issues. This emphasizes the importance of questioning our existing beliefs and probing beyond our first impressions to fully understand the true origins of issues related to performance.

Acknowledge how your perspective can shape your reality by influencing what you anticipate.

Hanson and his co-author argue that the outcomes we experience are a consequence of our actions, which in turn are influenced by our beliefs. Recognizing the importance of adopting viewpoints that enable us to unlock not only our own capabilities but also those of the people we interact with is essential.

Perceiving your group as lacking in abilities could lead to...

Who Will Do What by When Summary Maintaining one's integrity is essential for reaching optimal performance levels.

This excerpt underscores the critical role that truthfulness plays in ensuring the prosperity of both single players and collective groups. In their book, the authors characterize integrity as an unyielding commitment to keeping one's word, underscoring its deep link to trust and performance.

Integrity equates to trustworthiness.

The authors assert that for individuals and groups to achieve excellence, trust is fundamental and it is established on the unwavering foundation of complete honesty. Compromised principles can lead to diminished confidence, which may then trigger a series of adverse outcomes.

Performance is fundamentally dictated by the level of trust established.

Hanson and his co-author elucidate the direct link between integrity and the intertwined impact of trust and performance. The authors assert that trust stems from integrity and that such trust is a fundamental determinant of performance. By always acting with integrity, you demonstrate to others your reliability and earn their trust. This promotes a dependable and uniform approach in your interactions, which in turn strengthens collaboration and teamwork, leading to a higher level of achievement....

Who Will Do What by When Summary The specific methods, known as "Integrity Instruments," are designed to foster an environment where accountability and dependability are paramount.

This section introduces the distinctive techniques created by Hanson to cultivate responsibility and assurance, known as "Accountability Instruments." The instruments provided lay the groundwork for unambiguous dialogue and a methodical strategy for fulfilling obligations.

Apply the tenets of honesty to enhance the precision of your communications.

The methods described enhance the transparency of communication among team members. By highlighting clear appeals and solid pledges, we diminish ambiguity and bolster accountability.

Assign specific tasks to your team members, making sure that the obligations of each individual and the timeframes for their fulfillment are clearly established.

The authors propose a specific format for soliciting actions, advising to phrase it as, "Please confirm that task X will be completed by the Y deadline." The text emphasizes the importance of specifying the task, pinpointing the person responsible, and setting a clear deadline for its completion. Incorporating these three components into each request clarifies expectations and fosters shared understanding. Additionally, by clarifying the underlying reasons behind the request,...

Who Will Do What by When Summary Employing strategies that uphold a steadfast dedication to ethical conduct, thereby nurturing a setting that is favorable for peak performance.

The book concludes with strategies designed to cultivate a setting conducive to high performance through the adept management of resources that enhance integrity. It centers around leading by example, effectively empowering teams, and persevering through the challenges inherent in adopting new behaviors.

Lead through your actions by consistently holding yourself accountable and upholding integrity.

Hanson and his co-author maintain that leadership fundamentally stems from self-accountability. Leaders should exemplify the principles they wish to impart, thus fostering an environment characterized by moral behavior and exceptional performance.

The level of integrity you maintain establishes the standard that your team will strive to meet.

This underscores the significance of aligning actions with words. Demonstrating unwavering commitment to integrity is essential when guiding a team that holds this value in high regard. Your coworkers are likely to adopt ethical principles and behaviors when they observe you consistently demonstrating their importance through your deeds. Your team is certain to mirror your behavior when you lead by example.

Use the tools to...