Americans depend on government workers for everything from public safety to a functioning economy, but most have no idea this work exists or who does it. Michael Lewis explores this blind spot in Who is Government? (2025), a collection of essays by six writers—Casey Cep, Dave Eggers, Geraldine Brooks, John Lanchester, Sarah Vowell, and W. Kamau Bell. Each essay profiles federal workers who are mission-driven experts who solve problems the private sector can’t or won’t address. Together, Lewis and his collaborators argue that the invisibility of their work makes it easy for officials to gut agencies and fire workers, destroying expertise that took decades to build.
Lewis spent decades as a financial journalist before pivoting to write about institutions, and...
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Many Americans don’t know much about what federal workers do or about the people who choose this work. Lewis and his collaborators identify two patterns we’ll explore in this section: that the government handles problems the private sector won’t or can’t solve, and that this work tends to attract people who are deeply skilled, mission-driven, and indifferent to recognition.
Lewis explains that government work solves problems where market incentives don’t align with social needs. Economists call these market failures: situations where private companies won’t do the work even though society needs it done.
Market failures emerge for a few different reasons. Lewis notes that in some cases, the work has no profit potential. For example, drug companies won’t research a treatment for a disease that affects only 200 people because they won’t recoup the cost of clinical trials. In other cases, the solution to a market problem only works if everyone has to adopt it: Mining companies won’t spend more on safety unless their competitors face the same rules. In still other cases, the work takes decades to show results and...
Lewis and his contributors argue that the work federal employees do is profoundly consequential—that without the staff of many government agencies and departments, essential work would go undone. In this section, we’ll explore the specific ways this work matters: It saves lives that would otherwise be lost, it achieves excellence the private sector wouldn’t sustain, and it protects the factual foundation that democratic governance requires. We’ll also examine why the authors believe it’s particularly urgent to recognize the value of federal service in the mid-2020s’ political climate.
First, federal employees do work that saves people’s lives. Heather Stone, whose FDA work on rare diseases we discussed earlier, exemplifies this life-saving role. Stone created CURE ID to address a gap: Peer-reviewed journals won’t publish case reports about individual patients, yet for very rare diseases, individual cases are the only evidence available. No private entity will build infrastructure for sharing this information because doing so generates no revenue stream. Lewis argues that patients with conditions too rare to generate profit would die without...
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Lewis and his contributors believe the solution to protecting government work lies in changing public perception through storytelling—a project that requires journalists, writers, and media organizations to amplify these workers’ stories. They argue that telling individual stories can challenge stereotypes in ways policy arguments can’t. When readers learn about specific people doing specific work, they’re less likely to believe the caricature of lazy federal workers wasting taxpayers’ money. The Washington Post series “Who is Government?” attracted four times the expected readership. Lewis interprets this response as a genuine hunger for information that helps people understand what government workers actually do.
How Stories Change Minds
The idea that stories change minds more effectively than policy arguments is supported by cognitive science. Psychologists have a name for what happens when a story grips you: narrative transportation. The term captures the feeling of being pulled out of your own life and into someone else’s....
Lewis argues that much of government work is invisible because its success often means that disasters don’t happen. This exercise helps you recognize the governmental work you depend on but rarely notice.
Think of some specific ways government work affects your typical day that you normally don’t think about. For example, what makes your food safe? What keeps your commute from being dangerous? What ensures your money has value? What protects the air you breathe?
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