Most companies, when they decide to change, hire consultants, set targets, build plans, invest huge sums of money—and fail to make lasting improvements. In The Octopus Organization (2025), Phil Le-Brun and Jana Werner argue that this happens because companies apply a rigid, top-down approach to the problem of being too rigid and top-down. They contend that instead, an organization needs to function like an octopus, a creature whose intelligence is distributed through its arms, each of which is able to sense, learn, and act independently. This is what adaptive organizations look like—intelligence and decision-making flow to the people closest to the work, and experimentation and learning are built into daily operations.
Le-Brun and Werner are executive strategists at Amazon Web Services with experience leading large-scale organizational change—Le-Brun as the former...
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Le-Brun and Werner explain that for most of the 20th century, organizations were designed to resemble machines. When your goal is to manufacture consistent products, provide a standardized service, or produce predictable results, variation is a liability. So the right model is hierarchical and standardized—one with clear roles, defined processes, and decisions made at the top and executed below. Le-Brun and Werner call companies that follow this model “Tin Man” organizations, borrowing the name of a character in Frank Baum’s 1900 novel The Wizard of Oz who was rigid, hollow, and reliant on others’ instructions. The authors emphasize that this model was genuinely well-suited to its era.
(Shortform note: In Baum’s novel, the Tin Woodman is a human woodcutter who falls under a witch’s curse and is rebuilt by a tinsmith, one part at a time, until no trace of the original remains. In the most influential scholarly reading of the book, Henry Littlefield’s 1964 analysis, this makes him a symbol of the industrial laborer: not the machine,...
Le-Brun and Werner argue that making the shift to being an Octopus Organization requires cultivating three qualities: clarity (a common purpose and priorities), ownership (genuine agency over the work), and curiosity (the drive to continuously learn and adapt). When conditions are unpredictable, organizations need people to exercise judgment—to sense what’s happening, decide what matters, and act without waiting for direction. Clarity, ownership, and curiosity are what complex environments demand.
In this section, we’ll examine each of these qualities in turn, exploring what each one requires, how organizations typically fall short, and what Octopus Organizations do instead. The authors call the recurring habits that undermine these qualities “antipatterns”—conditioned organizational responses that feel sensible in the moment but which consistently produce bad outcomes. The book identifies 36 of these, organized under the three foundational qualities; the following sections walk through the most instructive examples of each.
Clarity means that everyone in an organization knows what they’re working toward, why it matters, and what success looks like....
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Having mapped the territory of what blocks clarity, ownership, and curiosity, Le-Brun and Werner turn to the practical question of where to begin. Their answer is designed to avoid the trap that dooms most transformation efforts: applying the same rigid, top-down approach to the problem of being too rigid and top-down. Their method for making change is intended for anyone with influence over how work gets done—not only senior executives, but team leaders, middle managers, and anyone who can surface a problem and propose a small experiment. The scope of the change should match the scope of your influence, and it can grow from there.
How to Start Change When You’re Not in Charge
Le-Brun and Werner make a point of saying the Octopus journey doesn’t belong exclusively to executives—that anyone with influence over how work gets done can start. Two bodies of research offer guidance on what that looks like in practice. In Switch, Chip and Dan Heath suggest identifying what they call “bright spots”: places in your organization where the behavior you want is already happening....
In this exercise, you’ll identify which of Le-Brun and Werner’s three qualities—clarity, ownership, or curiosity—represents the biggest gap in your organization, as a first step toward knowing where to begin experimenting with changes.
Think of a specific recent moment when you witnessed someone at your organization—yourself included—hesitate to act, stay silent about a problem, or continue with something that clearly wasn’t working. Describe what happened and what the person did.
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