This section of the book emphasizes the foundational aspects of leading effectively, beginning with cultivating the appropriate mentality and presence. Sternad emphasizes that leadership is not an innate quality but rather a group of skills and behaviors you can acquire and enhance.
This subsection explores how leaders can project a positive and confident attitude, which in turn influences the collective mood and performance of the team. Sternad encourages leaders to focus on fostering authentic connections with their team, maintaining their own self-confidence, and radiating positive energy.
Sternad underscores the importance of leadership presence, which he characterizes as the ability to genuinely connect with the thoughts and feelings of others. Rather than charisma, a quality often perceived as inherent, Sternad proposes prioritizing complete presence. He suggests regularly checking in with yourself during interactions to ensure you're genuinely focused on them. Giving full attention, actively listening, and mirroring the other person's body language all help forge a strong connection. Essentially, it's about ensuring the other person feels like they are the most significant individual present.
As an illustration, when you’re talking to someone on your team, resist the urge to check your phone or think about your to-do list. Instead, make eye contact, actively hear their concerns, and show empathy for their perspectives.
Context
- Empathy involves understanding and sharing the feelings of others. In leadership, it means being able to put yourself in someone else's shoes, which can build trust and improve team dynamics.
- Unlike charisma, presence is a skill that can be developed and refined over time. It involves being fully engaged and attentive in interactions, which can be practiced and improved with effort.
- Regular self-check-ins can aid in managing your emotions, ensuring that personal stress or distractions do not interfere with your ability to engage with others.
- This involves being mentally present and eliminating distractions. It means focusing entirely on the person you are interacting with, which can enhance mutual understanding and trust.
- When people feel heard and valued, conflicts are less likely to escalate and can be resolved more amicably.
- For the leader, being present can reduce stress by minimizing multitasking and allowing for more meaningful and satisfying interactions.
Sternad emphasizes that projecting leadership confidence is essential for earning trust and reducing uncertainty within your group. While cautioning against overconfidence, he suggests adopting a calm and collected demeanor, especially during difficulties. This can be demonstrated through clear and concise communication, a composed demeanor, and firm self-confidence. In essence, believing in yourself will help others have faith in you as well.
For example, if your team is dealing with a setback, avoid emotional outbursts or panicked reactions. Instead, maintain a positive outlook, communicate a clear plan of action, and demonstrate your commitment to working through the challenge alongside your team.
Practical Tips
- Create a personal 'confidence playlist' of songs that make you feel powerful and listen to it before important meetings or presentations. Music has the power to affect mood and confidence levels. Choose a selection of tracks that energize you and instill a sense of strength. Play this playlist during your commute, while preparing for the day, or in moments when you need a confidence boost. The emotional lift from the music can translate into a more confident demeanor in group settings.
- Create a 'Calm Trigger' by choosing a physical object you carry daily to serve as a reminder to stay composed. Whenever you face a stressful situation, touch or look at this object to trigger a mental shift towards calmness. For example, a smooth stone in your pocket or a piece of jewelry can act as a tactile cue to take deep breaths and approach the situation with a level head.
- Practice the "Twitter Pitch" technique to sharpen your communication: Pretend you have only 280 characters to explain your point. This forces you to distill your message to its essence, ensuring clarity and brevity. Try this with everyday explanations or work-related summaries to get comfortable with being concise.
- Volunteer for a role that requires public speaking, such as giving a presentation at a community meeting or leading a discussion group. This will provide you with a low-risk environment to practice speaking confidently in front of others, which can translate into increased self-assurance in other areas of your life.
- Create a "confidence portfolio" that includes testimonials, positive feedback, and accomplishments. Share this portfolio during networking or job interviews to showcase your self-belief and encourage others to believe in your abilities.
Sternad encourages leaders to be "superspreaders" of positive energy, understanding that a leader's emotional state significantly impacts the team's atmosphere. He suggests cultivating an optimistic mindset before engaging with others, focusing on solving issues instead of dwelling on them, and using positive recognition to acknowledge team members' efforts and contributions. Simple actions like smiling, choosing encouraging language, and expressing gratitude can create a more uplifting and motivational environment.
For instance, rather than lamenting a challenging situation, try framing it as a learning opportunity and encourage the group to brainstorm solutions. By celebrating small victories and...
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This section delves into the critical role of communication in leadership, covering various aspects from respect for others' self-esteem to navigating challenging dialogues and negotiations. Sternad emphasizes that successful interaction is an exchange that involves actively listening to others, expressing yourself with clarity, and mastering challenging interpersonal dynamics.
This subsection emphasizes the importance of using communication that respects the self-worth of those you interact with. Sternad contends that treating people as equals and engaging them in solving problems creates a more empowering and collaborative environment.
Sternad advises leaders to be mindful of how their communication impacts team members' confidence. He suggests framing requests as expressing observations or seeking input rather than giving explicit directions. Avoiding condescending language or personal attacks contributes to a more positive and supportive environment where the team feels appreciated and respected.
As an illustration, rather than directly...
This section addresses a leader's role in providing direction and prioritizing for the team. Sternad advocates for establishing a clear purpose, strategically planning for the future, and effectively delegating tasks to focus time and energy on high-impact activities
This subsection focuses on the critical role of purpose in motivating and aligning a team's efforts. Sternad emphasizes that a clearly defined purpose provides meaning and guidance for achieving shared objectives.
Sternad encourages leaders to delve deeper into understanding the true impact and significance of what their team does. By defining who the main beneficiaries are and how the team's efforts positively influence them, you uncover a sense of purpose that resonates with their values and motivates their actions.
For example, rather than simply viewing a responsibility as "processing customer requests," explore how this work contributes to customer satisfaction, improves company reputation, and ultimately benefits the organization’s achievements.
Context
- Leaders should consider the ripple...
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This section focuses on strategies for assembling a cohesive team and promoting a positive and productive work environment. Sternad stresses how crucial it is to select the right people, establish clear roles and norms, build trust and accountability among team members, and adapt leadership styles to suit different team contexts.
This subsection addresses the importance of thoughtfully recruiting individuals who bring a wide range of skills and perspectives to the group. Sternad encourages considering both professional skills and characteristics related to team roles when building a team that performs well.
Sternad advocates for a careful and deliberate approach to recruiting that considers both abilities and attitudes. He suggests creating a thorough job profile that outlines not only the required technical skills but also the desired personality traits and interpersonal skills that will contribute to a dynamic team culture.
For instance, when interviewing candidates, assess how well they collaborate, communicate effectively, and find creative solutions. Look for...
This section focuses on developing each individual in the group. Sternad encourages leaders to identify and leverage team members' strengths, provide development opportunities, offer coaching support, and address performance issues constructively.
This subsection is about one of Sternad's core tenets: recognizing and building upon the unique strengths of every person on the team. By understanding and utilizing these strengths, leaders can create a very motivated and productive team.
Sternad encourages leaders to identify the strengths of their team members and provide opportunities to further develop these strengths. This could involve assigning tasks that align with individual interests and talents, providing challenging assignments that push the team outside their comfort zone, or offering support for pursuing professional development courses or training programs.
For example, if a team member excels at creative problem-solving, offer them chances to lead brainstorming sessions or develop innovative solutions for challenging scenarios.
Context -...
Develop Your Leadership Superpowers
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