Ever wonder why so many large and seemingly successful companies go out of business? In Barbarians to Bureaucrats, management expert Lawrence Miller argues that businesses follow a predictable pattern of rise and decline. He explains that successful companies rise because of their creativity and shared sense of purpose, but then decline as their success requires layers of bureaucracy, rules, and middle managers. This takes place over six stages, each defined by a different style of leadership.
Miller is an instructor at the Institute for Leadership Excellence and the author of several business books,...
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Miller argues that businesses follow predictable developmental cycles. Just as civilizations progress through stages of growth, maturity, and decline, so do companies.
(Shortform note: Miller’s theory is heavily influenced by the work of historian Arnold Toynbee, who became famous for identifying patterns in the rise and fall of 26 civilizations. He argued that civilizations develop by responding to challenges: They thrive when their leaders meet challenges with creativity and adaptability, but begin to decline when their leaders become rigid, complacent, and overly attached to past successes. As we’ll see later in the guide, this cyclical pattern of creatively responding to new challenges underpins Miller’s solution for companies trying to escape their decline.)
Let’s begin by exploring Miller’s ideas about why businesses rise and fall in the first place.
Miller explains that companies rise because they...
Now that we’ve established why companies rise and fall, we can zero in on the stages they progress through along the way. Miller says companies rise and fall in six stages, and each stage is defined by a different type of leadership. Though he recognizes that organizations are complex and consist of many people, Miller argues that it’s the CEO who’s responsible for setting the tone of company culture, approving and vetoing big decisions, and responding to larger problems in a company’s workflow or business model. Therefore, the condition of any company is largely a reflection of its leadership.
(Shortform note: Leaders shape business not only through their strengths, but also through their limitations. In Only the Paranoid Survive, former Intel CEO Andrew Grove writes that executives often have a narrow and distorted understanding of the businesses they lead because they rely so heavily on reports from their departments. He argues that when there’s a problem, most employees will know...
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While the business lifecycle may sound grim, Miller maintains that it’s possible for companies to escape the pattern of decline. To do so, they’ll need to find a way to grow and expand while maintaining their three sources of inner power: creativity, sense of purpose, and social cohesion. Miller argues that this requires a new style of leadership: the integrationist. Integrationists keep intrinsic power alive by balancing competing forces within the company, setting it up for long-term success.
For example, after Norah the noble drives the repair-first tech company into bankruptcy, another firm acquires the brand and appoints Irene the integrationist. Irene restores the company’s culture, removes unnecessary bureaucracy, encourages experimentation and collaboration, and selectively adds structure when needed, reversing the decline and rebuilding long-term strength.
(Shortform note: Aristotle’s work Nicomachean Ethics might point out a path for managers looking to become more integrationist. Similar to Miller’s argument about “balancing” competing forces, Aristotle argues that virtuous action lies [at the mean...
This exercise will give you an opportunity to apply Miller’s ideas to your work experience. You’ll reflect on an organization you’ve been part of and consider your leadership style.
Consider a company you’ve been part of. Which of the six stages sounds most like this organization: 1) visionary, 2) barbarian, 3) constructor and discoverer, 4) organizer, 5) bureaucrat, or 6) nobility? Explain your reasoning.
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