The American healthcare system is widely considered to be dismal. US healthcare costs 18% of the country’s GDP, or $3 trillion a year. Overall health outcomes are mediocre compared to other developed countries, which generally spend half of that amount per person. Despite the high amounts we spend on healthcare, it’s never quite clear what we’re paying for, because the billing practices are incomprehensible. It’s especially bad when compared to other things we’re used to paying for. In An American Sickness, Elisabeth Rosenthal unpacks how US healthcare got to this state and what you can do to lower your own healthcare costs.
Rosenthal has a doctorate in medicine from Harvard University. She has internal medicine training and experience working as an emergency room doctor. She has been a correspondent and senior writer for The New York Times and the editor-in-chief for Kaiser Health News, an independent journalism organization that covers health news and policy.
In our guide, we’ll explore Rosenthal’s description of the dysfunctional market that is the US healthcare system. We’ll explore the history and roles of different blocs in healthcare, including health insurance, hospitals, physicians, and the pharmaceutical industry. Then we’ll provide Rosenthal’s advice for how you can reduce what you pay for healthcare.
(Shortform note: The specific percentages and costs listed here and throughout the guide are updated only until the book’s publication in 2017. In the years since, costs have continued to rise. For example, as of 2026, the US Centers for Disease Control and Prevention estimated annual healthcare spending at approximately $5.3 trillion.)
Let’s explore the different segments and industries in American healthcare, their history, and the role they play in the current state of the healthcare system. We’ll begin with the health insurance industry.
In the late 1800s, healthcare was unscientific and ineffective. People paid for their own healthcare, and health insurance as we know it today didn’t exist. The earliest health insurance policies compensated people for income lost while they were sick. Some employers also paid for doctors to be on retainer to care for employees, since long illness absences were a problem.
In the 1920s, Baylor University Medical Center offered a local teachers’ union a catastrophic health plan for $6 per year per person. This plan became popular, signing 3 million insured by 1939, and led to the non-profit Blue Cross Plans.
In the 1930s, medical technology improved. Anesthesia, [restricted term], and ventilators were discovered. The new technology increased the cost of care, and insurance had to adjust to cover the higher costs. At this critical juncture, insurance could have been direct-to-consumer and sold on the private market, but during World War II, the National War Labor Board froze salaries. Normally, companies used higher salaries to compete for workers, but this was now forbidden. Instead, companies began offering health insurance, which wasn’t frozen. Then, to make this even more attractive, the federal government made employer spending on health benefits tax-deductible.
This was the origin of employer-sponsored healthcare, the predominant way people are covered today. Adoption of this system happened rapidly: The percentage of the population covered by insurance rose from 10% in 1940 to 60% in 1955. Growth in the insurance industry and public demand for health insurance from employers prompted for-profit insurers like Aetna and Cigna to enter the industry.
The Blue Cross Plans had committed to accepting anyone who wanted coverage, regardless of health status, but for-profit insurers could segment the population, focusing on healthier patients and offering lower rates while excluding unhealthy patients. This meant the Blue Cross plans began having to support an increasing percentage of sicker patients who couldn’t get coverage from the for-profit outfits.
In 1994, facing financial difficulty, the Blue Cross Plans’ board allowed member plans to become for-profit. The intention was to raise funds in the stock market to stay afloat. Over time, the plans consolidated and grew, becoming today’s giants like Wellpoint and Anthem BCBS.
One would think that insurers have strong incentives to negotiate down prices with healthcare providers like hospitals. After all, if they can lower prices, they can lower premiums, which would recruit more patients. However, there are strong incentives in play to counteract this:
Incentive #1: Large providers, like big hospital systems, can refuse to contract with insurers that exert strong price pressure. As we’ll discuss later, these providers effectively have a local monopoly on medical services. They can set their own prices and force insurers to fall into line.
Incentive #2: If costs rise, insurers can pass them on to the patients, in the form of higher premiums, copays, and deductibles.
The incentives are therefore aligned with higher cost of care. Once created to safeguard patients, health insurance eventually became part of the entrenched healthcare ecosystem. Hospitals adapted to their financial incentives, which changed how doctors practice medicine, which changed the types of drugs and devices manufacturers made. We’ll cover all of this later in the guide.
Hospital costs have grown faster than other segments of healthcare, growing 149% from 1997 to 2012, compared to 55% for physician services. Today, 10-15% of hospital revenue goes to billing administrators and claims processing rather than patient care. In this section, we’ll explore the history of hospitals in America and their role in the healthcare system.
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It’s commonly known that US healthcare costs 18% of the country’s GDP, or $3 trillion a year. Overall health outcomes are mediocre compared to other developed countries, which generally spend half of that amount per person.
Despite the high amounts we spend on healthcare, it’s never quite clear what we’re paying for, because the billing practices are incomprehensible. It’s especially bad when compared to other things we’re used to paying for.
For example, in healthcare, multiple doctors send separate bills with huge amounts, then insurance pays a fraction of the amounts. What if you took a flight and got separate bills from the airline, the pilot, and the flight attendants?
Further, the price for the same procedure costs different amounts depending on where it’s done, who’s doing it, and what insurer you have. What if you paid twice as much for a Toyota Camry in New Jersey as for one in California?
And it’s not clear why things cost so much. Why does getting a few stitches in an ER cost $5,000?
This book is an attempt to answer these questions. Over time, the healthcare market has become dysfunctional. The author presents **ten...
The first and major part of An American Sickness covers the major segments and industries of healthcare. Each chapter contains a history of the industry and how well-meaning policies turned into current perverse incentives.
In the late 1800s, healthcare was unscientific and ineffective. Diseases took a long time to recover from, and people paid for their own healthcare. Health insurance as we know it today didn’t really exist.
The earliest health insurance policies compensated people for income lost while they were sick. Some employers also paid for doctors to be on retainer to care for employees, since long illness absences were a problem.
In the 1920s, Baylor University Medical Center offered a local teachers’ union a catastrophic health plan for $6 per year per person. This included a 21-day stay in the hospital after a deductible of a week. A day in the hospital cost just $5/day, or $105 in today’s dollars. This plan became popular, signing 3 million insured by 1939, and led to the non-profit Blue Cross Plans.
In the 1930s, medical technology improved. Anesthesia, [restricted term], and ventilators were discovered. This...
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Hospital costs have grown faster than other segments of healthcare, growing 149% from 1997 to 2012, compared to 55% for physician services.
Today, 10-15% of hospital revenue goes to billing administrators and claims processing. In today’s system, it costs a lot to get paid.
Many hospitals began with religious roots (hence the many hospitals with the name Baptist or Presbyterian). They had general social good as their mission.
In the 20th century, health insurance coverage broadened. In the 1960s, Medicare arrived and covered hospital payments. In 1980, 80% of Americans under 65 were covered by insurance.
At this time, reimbursement was generally fee-for-service. Providers charged as much as they could, and insurers generally paid it out. From 1967 to 1983, Medicare payments to hospitals increased from $3 to $37 billion.
With more money rolling in, hospitals hired administrators, who helped steer the organization toward financial performance. Physicians were influenced to focus on more profitable care, told what procedures to perform, given bonuses scaling with revenue they brought in, compared publicly to other doctors...
Physicians take care of patients, but they’re no less concerned with boosting their own pay as the other members of the ecosystem. As we’ll learn, doctors bill in ways to maximize their pay.
Primary care physicians in the United States make 40% more than Germans; orthopedic surgeons make 100% more.
Part of the problem may be medical school debt. In the United States, medical school costs between $120k to $220k (with state schools at the lower range and private schools at the higher range), while it’s free or cheap in many other countries. Medical students graduate with a mean debt of $170k, some of it from undergrad.
The author argues that this debt burden pushes some students into more lucrative specialties, like dermatology and ophthalmology, rather than what they would naturally prefer to practice.
But all this pay may not be enough. One medical student comments that doctors feel a “bizarre martyr complex” where they feel they’re working harder for less money than the rest of America. The author argues this is a symptom of the corporatization of healthcare—doctors are getting less satisfaction from patient care, so they’re...
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Jerry McPheeHere’s an abbreviated history of pharmaceutical companies in the US:
The medical device industry is dominated by a few major players: Medtronic, St. Jude Medical, Boston Scientific, Stryker, and Zimmer Biomet. Like other segments of healthcare, they have consolidated over time.
Many device makers began in hardware or consumer electronics. Medtronic started in 1949 as a medical equipment repair shop
In 1969, surgeon Denton Cooley implanted the first artificial heart in a patient for 3 days without FDA approval.
In 1976, the FDA defined three classes of devices that need different levels of approval.
The scrutiny in class 2 is so much lower that most devices are submitted under this designation, including devices you might consider to be potentially life-threatening such as joint replacements and surgery clips. Class 2 applications outnumber class 3 by 60 times.
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As payers tightened up their spending, providers looked for other ways to increase billing. One opportunity came in testing and ancillary services, where they restructured the business models to better profit. The doctor, hospital, and staff all benefit from increased testing.
Tests done in hospitals are more expensive than those at third-party labs (eg Quest). However, as a patient, you often don’t get the choice of where to send your tests, and the options aren’t often clear.
Testing in general in the United States has inflated pricing. An MRI costs $160 in Japan. It costs $3500 in a US hospital.
The incentives to increase billing for testing trickle down to doctors, who get rewarded through bonuses for billing. Hospitals are complicit. One doctor ordered EEGs for kids to detect undiagnosed seizures, until most patients turned out not to have seizures at all.
The more tests a doctor orders, the more she can bill. This has changed medical practice to heighten the testing done:
Billing codes have gotten so complex that both insurers and providers have outsourced claims to third-party contractors. They help handle billing, coding, and collections, and they often get paid a percentage of the billing they obtain.
Disease codes were first used for epidemiological purposes. The WHO created the ICD to formalize the classification of conditions.
In 1979, the US used ICD codes for Medicare/Medicaid claims, creating their own version of ICD, the ICD-CM.
Getting a code for a condition is a big deal, because it becomes classified as a formal disease, and it obligates insurers to pay for it. Obesity got its code in 2013.
Three types of billing codes are now prevalent: CPT, HCPCS, and ICD.
Because medicine advances quickly, codes often change. This has spawned an industry dedicated to billing codes, with contractors arising both to help providers bill for more and to help insurers pay less.
The key to maximizing billing is to understand that different billing codes have different prices.
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According to An American Sickness, medicine’s history began with more moral ambitions and less profit motive.
A massive change happened when the Cystic Fibrosis Foundation (CFF) sold its rights to drug royalties for $3.3 billion. In 2000, the CFF invested in Aurora Biosciences, which was then acquired by Vertex Pharmaceuticals. The company released a new drug [restricted term], which was FDA approved in 2012 and cost $300,000 per year. Two years later, the CFF cashed in its rights to drug royalties and received over $3 billion.
This provoked non-profit organizations to embrace a new business model: “venture philanthropy.” They now invest in pharma and device companies expecting to earn a financial profit. For example, the Juvenile Diabetes Research Fund invested $17 million in Medtronic for a glucose sensor, invested another $4.3 million in BD, and formed a new...
Healthcare systems in local regions have consolidated to provide negotiating power against employers and insurers.
Say you’re the only major medical provider in town—you might have literally the only maternity ward in the region. The local patient population needs access to you. Therefore, employers have to buy insurance that provides you in-network. Therefore, insurers have to meet your demands, especially around pricing, to sign you.
The pricing effect is real—studies show that hospital mergers in concentrated markets cause prices to increase by over 20%. Low-competition areas show symptoms of higher premiums, higher medical prices, and possibly suboptimal care and overtreatment
Counter-intuitively, the prices may not be lowered with competition. The large players might set a high price, which emboldens smaller players to raise the prices as well. This is just one way that the healthcare market is dysfunctional, compared to the idealized economics free market.
Large health systems span a huge range of services and consist of hospitals, ambulatory care clinics, nursing...
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(Shortform note: If you’ve noticed we’ve skipped Chapter 10, that’s because it’s about healthcare as a business, and we’ve integrated its points into previous chapters.)
One of Obama’s hallmark achievements was passing the Affordable Care Act. While it made good progress in some areas, it ultimately fell very far from its original sweeping vision. Here’s a discussion of its achievements and its pitfalls.
Here’s how the Affordable Care Act succeeded:
Now that you understand the healthcare system more, reflect on problems you’ve personally encountered.
What are some grievances or complaints you’ve had about the healthcare you’ve received?
This is the best summary of How to Win Friends and Influence People I've ever read. The way you explained the ideas and connected them to other books was amazing.
Now that you understand why and how American healthcare is so dysfunctional, what can you do about it?
Part II of An American Sickness discusses steps you can take to improve your personal healthcare and possibly make a dent in the American healthcare system. Each following chapter contains 1) practical tips on how to make medicine personally better for you, and 2) legal reforms that, if passed, would lead to more systemic change.
This chapter describes healthcare systems in other developed countries, ranging in the degree of government intervention. Generally, they show better quality for lower cost compared to the US healthcare system.
What it is: National governments set fees for health services and negotiate prices with vendors.
Where: In Germany, Japan, Belgium
Benefits:
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This is the best summary of How to Win Friends and Influence People I've ever read. The way you explained the ideas and connected them to other books was amazing.
According to An American Sickness, many Americans don’t fill prescriptions because of cost. Why? It’s difficult to do price comparisons, prices can change from month to month, and, depending on your insurance, it’s unclear what things will cost.